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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Na
Business response:
Dear Kimberly, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust.Sincerely,Hotel Management
good
Business response:
Dear nicole, We appreciate your excellent review. We are pleased to have exceeded your expectations and provided you with a positive experience at our hotel. Your feedback will be shared with our team. Thank you for sharing your experience, and we eagerly anticipate the opportunity to host your future visits at Extended Stay America.Sincerely,Hotel Management
Ill be Back........ This hotel is always clean and fresh. The bedding is crisply made (ex navy) and free of dust. The common areas are well kept and free of clutter. The upgraded cashless laundry room is a well spent upgrade. Good surrounding area for walks and jogs and pets.. immediate park and gazebos for just chilling out. Miss Thomas has fixed a few booking errors from hotels.com with professionalism and grace. Overall 10 out of 10 stars.
Was ok
You get what you pay for. Questions to ask: how many abandoned cars in the lot? How many long term residents? The front desk closes at what time! Vending room closes at what time?
Business response:
Dear Keith, Thank you for your comments about your recent stay. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
the room smelled like food preparation and was hard to tolerate. Smelled like curry/indian food. Actually the smell got into my open suitcase, smelled up my clothes for the rest of my trip. (this was a one night stay into DC). quite gross actually
Business response:
Dear Anita, Thank you for sharing your experience. We regret any inconvenience caused by the odor in your room. Your feedback is essential, and we'll address this matter with our team to ensure a more pleasant experience for future guests. We appreciate your understanding and hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 4.3 star rating with 1,165 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.