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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice and professional staff. Great stay on a budget.
Dirty and Found Bugs
Business response:
Dear Joe, We sincerely apologize for the cleanliness issues and for the discomfort caused by the bugs you encountered. This is not the standard we strive for, and we are taking immediate steps to address this concern with our housekeeping and pest control teams. Your comments are vital to our improvement, and we hope to have the opportunity to provide you with a much better experience in the future. We look forward to welcoming you back.Sincerely,Hotel Management
Found Bugs in the rooms and had to leave.... Disappointed and inconvenience
Business response:
Dear Joe, We sincerely apologize for the issues you experienced during your stay, and we understand the inconvenience this caused. Cleanliness and guest satisfaction are very important to us, and we are investigating this matter to ensure it doesn’t happen again. We deeply regret that we did not meet your expectations, and we hope to have the opportunity to provide you with a better experience in the future. We hope to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 3.5 star rating with 1,879 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.