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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property look very old smells bad and banquet are very old
Business response:
Dear Yafreysy, We apologize for the issues you encountered during your stay, and we understand your concerns about the property's condition. Please know that we are committed to improving our facilities and addressing areas that need attention. We value your input and will work hard to enhance the overall experience for future guests. We hope to have the opportunity to welcome you back and provide a more pleasant stay.Sincerely,Hotel Management
Toilet didn’t flush I had to use my hand inside the toilet to help flush the toilet.
Everything was good
Business response:
Dear Vanessa, Thank you for taking the time to share your feedback! We are pleased to hear that everything about your stay was good and that we met your expectations. At Extended Stay America, our team works hard to ensure every guest has a comfortable and enjoyable experience, and it’s great to know that we succeeded in doing so. We truly appreciate your kind words and look forward to welcoming you back for another wonderful visit in the future. Sincerely,Hotel Management
My stay was great staff was pleasant
Business response:
Dear Vanessa, Thank you for sharing your feedback! We’re thrilled to hear that your stay was great and that our staff provided you with a pleasant experience. We take pride in offering excellent customer service, and it's rewarding to know we met your expectations. Your kind words motivate us to continue delivering the best possible service to all our guests. We truly appreciate your support and look forward to welcoming you back for another wonderful stay in the future!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 3.5 star rating with 1,879 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.