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Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
- Hotels
- Germantown, MD
About this business
Location details
12530 Milestone Center Dr., Germantown, MD, 20876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The kitchen and the amenities
Great staff
Business response:
Dear Kareem,Thank you for your kind words! We are thrilled to hear you had a positive experience with our staff at Extended Stay America. We look forward to welcoming you back soon.Sincerely,Hotel Management
Ok
all good
Nice
Business response:
Dear Sofonias, Thank you for your feedback! We are delighted you had a pleasant stay at Extended Stay America. Our aim is to provide the best experience for every guest, and we are pleased to know we can deliver what we strive for. We look forward to welcoming you back soon!Sincerely,Hotel Management
Random Intruder There was a random man that tried to open my room! He was previously a person who stayed there a few night prior. His key was still activated and if it wasn’t for match on my door he would have walked in on me. He was persistent about doing so even after me and my spouse had yelled who is there. Once my boyfriend started walking tot he door he ran off. Cops were supposedly notified and they offered to give us new keys. I never was contacted by a cop and heard no sirens outside. However, we were told by front ... read more
Business response:
Dear Guest, We sincerely apologize for the unsatisfactory experience you encountered during your recent stay with us. We understand the importance of a peaceful environment for a restful night's sleep and regret that the noise from the air-conditioner disrupted your stay. Your feedback regarding the cleanliness and noise level of the room has been shared with our team for immediate review and action. We are committed to addressing these issues promptly to ensure that future guests do not encounter similar challenges. Additio... read more
Frequently asked questions about Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone
How is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone rated?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone has a 3.5 star rating with 1,864 reviews.
When is Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone open?
Extended Stay America Select Suites - Washington, D.C. - Germantown - Milestone is open now. It will close tomorrow at 12:00 a.m.