Extended Stay America Select Suites - Wichita - Airport

Taylor W 

on BBB

3 weeks ago

Please beware this site Ive been staying here two years and they are incompetent nobody can explain anything to you they charged me 100$ on one day late fee thats usually only 20$ and told me I had to pay it or get out and could not show me or explain to me why the charge was so much and this isnt the first time last year I had a fee of over 300$ for two days an then still had to pay for the week and they wouldnt explain that either the on site manager is related to the district manager and she will not call you back about h... read more

Carolina A 

on BBB

3 weeks ago

My first complaint is there was a dead bug in the washcloth that I was about to use to wash myself. Second they had the audacity to charge us $10 for parking but there was an abandoned vehicle (looks stolen), with a flat tire and run down rim. Parked in the back of the hotel like no one would notice. 

Rob C 

on BBB

4 weeks ago

This was one of the worst hotel experiences Ive ever had. There was a cockroach crawling up the bathroom wall, which immediately showed how poorly this place is maintained. The bed sheets were covered in visible stains, making the room feel filthy and completely unacceptable.The atmosphere around the property was also extremely sketchy. There appeared to be prostitutes both inside and outside the building, with people constantly coming and going. It felt unsafe and uncomfortable the entire time.Between the roaches, stained b... read more

L. C. 

on BBB

a month ago

I figure this is the only way to possibly get any resolve after I've left multiple complaints at one of their locations. I have stayed at multiple locations and this is by far the worst experience I have ever had. I am a veteran and unfortunately for me, standing up and speaking up about the abuse I endured in the military, has put a ongoing target on my head and caused me to be the center of a massive, organized harassment network in which they are able to influence the behavior of anyone anywhere I go. Being here has shown... read more

Kimberly P 

on BBB

a month ago

On January 29 through the 30th I stayed at ********************* extended stay.theyvhad no hot water no television .they double charged my bank ! I have been fighting with them for a month now they refuse to give me my deposit back 

Tawanna J 

on BBB

a month ago

Worst experience ever I recommend peoples do not go to ****************************************, this hotel is bad the manager that work on this site will worried about what you doing and you family doing by living at this hotel and then take your security deposit knowing on their policy that you supposed to get your security deposit while checking out of the room but that was not the case the case was that my security deposit went towards of what I was paying to them which was and did not make no sense to me, cuz I've been ... read more

Mek C 

on BBB

a month ago

This review is on the extended stay in ****************. Please do not stay there I am being very vocal and I mean every word that I say I am also pursuing legal action. I am a travel nurse I went to the area and I chose to stay at this particular extended stay My check-in was fine I was short on funds as I had to pay My own expenses where I live and also travel expenses that's expected during my stay I was paying week to week I was in the room with my dog a puppy and Aussie shepherd with beautiful blue eyes I'm not a person... read more

Angela M 

on BBB

a month ago

Beware:I lived in the Chattanooga extended stay for over a year and when I lived upstairs everything was fine but when I moved downstairs thats when the bottom fell out I started seeing roaches I told them after seeing 2 that it needed to be sprayed I kept on telling them for months that it needed to be sprayed they kept saying we have you on the list but it was several months before they came out to spray and by then I was infected with bugs. The manager Sunny is a witch she doesnt care about the guests there!!!!! Please do... read more

Alex C 

on BBB

a month ago

I checked into Extended Stay America at *******************************************. Upon entering the lobby and *******, there was a strong, foul odor. Inside the room, the smell intensified and resembled sewage or mold. Within less than an hour, my husband became physically ill and began vomiting.We immediately notified the on-duty manager, ***. Although she offered another room, we declined because my husband was already sick and we did not feel safe remaining on the property. She told us we had to contact the third-party... read more