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Extended Stay America Select Suites - Wichita - Airport
- Hotels
- Wichita, KS
About this business
Location details
7525 West Taft, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Don't stay at this hotel, the people that run the front desk and the property manager have no idea what they are even doing, I got several different amounts that I owed from the time I checked in to the time I checked out and when a close friend was going to help me pay for the 2 of the nights that I had stayed there for 3 weeks, they told him I was ok for 2 nights, about an hour later the property manager called and was threatening to ban me from renting with them again because according to her I didn't pay, even though my ... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have had. It is certainly not our intention to create displeasure during your stay with us. However, we must adhere to our payment policies. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
We stayed at the Extended Stay in ***********- they should be required to post that most of the rooms are used as long term housing . Although there is not supposed to be any smoking allowed people live here and so if they are smokers they smoke in their rooms. There were roaches in our room and the smell of smoke coming in through the bathroom vent from the room next door. We reported this to the front desk and all they said was thanks for letting us know. At over $150/night one would expect so much more!
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
I was charged for 2 nights stay via priceline. When I got there, was told I could not have the room and my reservation cancelled ,and I was told would have money refunded in 3-5 days. This was because my husband's wallet disappeared during the year he was in & out of ******************* I only had photo in my phone. So I told the desk clerk I would stay and he'd come back in am after we got him a newicense. She told me no, she'd already cancelled the room and refunded money. No refund ever given. I was charged $********** ni... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have had. Our management team has informed us that a refund has been processed. Thank you again for your comments. Should you have any additional feedback or would like to share additional information, we invite you to contact us directly.
Extended Stay hotel in *************************** is a c*** hole. The place is dirty and unsafe. One of our friends was assaulted there in the presence of children. We complained but they won't respond back. What a joke!
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Bed bugs, dirty, greasy rooms, mold and poor service. No response from customer service.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Had a very good stay at the hotel, could use a better breakfast
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us. Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is impo... read more
Poor customer service with no room service...you have to pay extra for that. No bathroom amenities...no coffee maker...no cups...nothing...would never stay in this brand hotel again.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us. Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is impo... read more
I did not like my stay at all whatsoever. Room was infested with bugs crawling out the air conditioner, carpet, bed, bathroom. I immediately asked for a refund. Was not pleased with the stadium of this room for myself or my family.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us. Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is impo... read more
The assistant that checked us in was very unfriendly. The room was dilapidated and had a horrible smell. There was coffee in the morning, but by the time we went back for a second cup it was gone. One bar of soap offered. Not shampoo or conditioner. Lots of shady people walking about. Won't be staying there again.
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Frequently asked questions about Extended Stay America Select Suites - Wichita - Airport
How is Extended Stay America Select Suites - Wichita - Airport rated?
Extended Stay America Select Suites - Wichita - Airport has a 3.1 star rating with 1,326 reviews.
When is Extended Stay America Select Suites - Wichita - Airport open?
Extended Stay America Select Suites - Wichita - Airport is open now. It will close tomorrow at 12:00 a.m.