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Extended Stay America Select Suites - Wichita - Airport
- Hotels
- Wichita, KS
About this business
Location details
7525 West Taft, Wichita, KS, 67209, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Spend more to stay elsewhere If you're sensitive to smells don't stay here. Someone on the first floor kept cooking fish and you could clearly smell Vicks or bengay. Someone kept a candle warming going on the 4th floor that smelled like soy sauce and stank up the entire hall. You can hear your neighbors clearly. One of the front desk ladies was incredibly rude for no reason and when my fiance got tired of her attitude and caught an attitude back with her, she called police and had us escorted out of the building. He told her... read more
Business response:
Thank you for sharing your feedback with us.
Check in was horrible no one was at the front desk and it took 45 minutes the lady working there was putting her kids to sleep in one of the rooms in the hotel the room was not clean and smelled like cigarettes the tv did not work and there was no phone In the room. The microwave didn’t work. The worst I will never stay there again a complete waste of money.
Business response:
We are sorry to see that you did not get a good impression of our hotel during this stay. We wish you only the best in your future travels and lodging.
The place was a dive and it took forever for someone to show up to check us in. We were tired from traveling and just needed a decent place to sleep, this wasn't it!
Business response:
Thank you for your feedback. We apologize for the long wait during your check in and for the inconvenience you experienced. We are so very sorry for the bad impression we made before you even got checked in.
First of all, when we arrived in Wichita, we were told that we could not be accommodated(after making reservations two months ahead of time) and were sent to another hotel. When the reservations were made, we did not realize that there were no amenities at all.
Business response:
We are so sorry that a room was not available and for the inconvenience this caused. We are glad we could help with lodging at another hotel and we hope to be able to welcome you here next time.
Didn’t even sleep here. Too filthy. Dirty room with unwashed bedding. We know...cause there was a pube left behind under the blankets. The room had no carpet and had a stench of animal. There was also the overwhelming smell of cat box in the hall. Horribly pathetic excuse for a bed. A lumpy mattress in a metal base. Will spend the extra $10 for a cleaner room next time. We didn’t even stay the night after seeing all this. It was after a concert in Wichita around 1 am when we got back to our room for some sleep before deiving... read more
Business response:
My apologies that you had an issue during your stay. Had we been notified of this, we would've been more than happy to move you to another room. I have refunded the night, however you will need to contact Expedia directly for a refund.
Roaches in hotel room, dirty room and linen toilet was filthy floors not clean. Stove did not work and heater shut off before room could warm up when snowing outside.
Business response:
I'm so sorry to hear about all of these things that were disappointing to you during your stay with us. Thank you for your feedback so we can improve and hopefully make a much better impression on future guests.
Not a place I will stay at again. There were not enough towels, no hand towels at all, the shower did not work. No one at the front desk and we had difficulty reaching the after hours staff, with no maintence worker to fix the shower. The quality of the facility was poor for the room price. We will never stay at one of their hotels again.
Business response:
Thank you for your feedback. We will certainly use it to help us improve. Our apologies for your disappointing stay. We wish you only the best in all your future travels.
No iron, no hair dryer, sound cutting in and out on TV, often no staff available at front desk - including when trying to check in after a long day of traveling. Pretty disappointing experience. I checked out and went to a different hotel next door that was great.
Business response:
Oh no --- We are so sorry to hear that you got a bad impression of our hotel after only a short visit with us. We strive to provide a great experience that guests enjoy and want to return to and we’re sorry that was not your experience.
Ugh It was just not what I was expecting. There was no room service, and I had to pay an extra ten dollars for towel exchange.
Business response:
Thank you for sharing your review. I'm so sorry to hear that you were not aware of our ‘Simple’ philosophy and that guests pay only for the amenities they want to use (like daily cleaning and linen changes). It sounds like this felt like an inconvenience to you instead of a customized positive experience and we're so sorry we disappointed you. We wish you all the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Wichita - Airport
How is Extended Stay America Select Suites - Wichita - Airport rated?
Extended Stay America Select Suites - Wichita - Airport has a 3.4 star rating with 771 reviews.
When is Extended Stay America Select Suites - Wichita - Airport open?
Extended Stay America Select Suites - Wichita - Airport is open now. It will close tomorrow at 12:00 a.m.