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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Property: ****************************************************************************************************. I'm a 62-year-old disabled female it was discriminated against mistreated by the property manager, *******. She was extremely rude, dismissive with no care or concern about any issues that I have. July 12th, the hottest day of the year, no transportation, and having a disability, ******* the property manager, decided not to extend my stay because I wrote an extremely negative review online about the filth, damaged ... read more
Front desk staff very nice and helpful, room was clean
Business response:
We want to thank you for writing a review of your stay. We genuinely appreciate your comments regarding our staff. Thank you for choosing Extended Stay America. We hope to see you again soon
The front desk lady that checked us in was amazingly kind and knowledgeable. That's about the best I can say. There was blood stains on the bed sheets and comforter. Had I not had my own sheets and blankets I would've thrown a fit. I'm pretty easy going. When checking out I asked when the security deposit would be credited back to my card and the manager very rudely yelled to the front desk guy that my room has to be checked before anything gets credited back like I was a degenerate who broke things. It takes 4 days for the ... read more
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Totally run down hotel. Don't stay here. Stunk like cigarettes in bathroom and room.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
****** was nasty there was dirty towels scattered in the bathroom , smell of the room was kind of funny sink was nasty tooth paste all in it and around and carpet was dirty and it was hair all in the bathroom like somebody had been coming they hair before I came in I will never stay here again need to clean and Re model the whole hotel
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
The hotel is dirty and it has roaches and bedbugs. The first room I was assigned smelled like cat urine and the 2nd room smell like smoke. The carpet is flithy and sticky to the point that my shoes kept getting stuck to the floor. This caused me to trip several times. There was blood on the sheets in my niece's room. When she was moved to a different room there was blood on those sheets as well. They run out of towels daily. The rooms have broken and missing furniture pieces. I left several messages for the manager and the d... read more
I read other reviews & I see that my complaints will not matter because I am experiencing the same c*** Still the same! NOT WORTH YOUR HARD EARNED $!
The worst. Hidden Internet fees rude. Treated like lower class people.
I will not recommend this hotel or even hotel chain to anyone. The customer service is the absolute worst I ha e ever experienced! And that is from the General Manager not the front desk personnel who seem ok
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.