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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Too dirty bad smell and the most dirty hotel that I saw in the ***
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Not a great experience. No hot water. Linen charge for clean towels. Was told they only change stay overs, every 2 weeks.
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
My one-night stay with my 2 young sons was not pleasant at all.The lobby was smelly. I rang the bell 2x because no one was at the front desk (I waited at least 5 minutes). When "FD" came she apologized and asked why I didn't ring the bell. I told her I did, 2x. She had her earbuds in. *rolling my eyes* She gave us a room right by the elevator on the second floor #*** - don't stay in that room! The floor felt gross, so I kept my shoes on. There's no drain covers for the sink or tub so any hair goes straight down. The shower c... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Not the nicest place but was ok. Room had damage to curtain rod for shower Floor felt dirty Floor in bathroom peeling up The hotel had bad odor
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Very dirty , infested with ants and customer service makes it worse , would settle if I felt safe with the staff but they make you feel very uncomfortable when you tell them about your complaints and get passive aggressive. Im allergic to ants thats the only reason why I didnt settle but the second room they gave me smelt like smoke and had food everywhere motel 6 is even cleaner than this . I have no problem with a bit of dirt . The housekeeper told me you can leave then. Because she asked me can I show her where its dirty ... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
It had a bad smell of pee oder and I got bit all night long tv didnt work the whole night
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
With multiple websites and our booking confirmation stating that there was free breakfast and in addition coffee and tea available the front desk girl gave me such attitude when I asked where it was. Stating that they "we don't do that ****." And not getting up front her chair saying it again when I just mentioned then they shouldn't have it on the website and for our booking confirmation. I definitely feel as if it is a bait and switch type deal. Small note as well. The fire detector is right above the bed and flashes all n... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standards. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Having three garbage cans open next to the elevator was horrible and stinky and there is not one lamp or area to plug the phone charger in
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Me and my wife's clothes were stolen from the laundry room at Extended Stay America in **********, **. We reported the theft on Saturday 7/6 to the staff. They said they would contact the general manager that day and let us know what the manager said. We heard no response, so we followed up on Sunday 7/7, and nobody had notified the general manager or the remaining staff. The general manager was contacted on 7/7, and they promised to investigate the theft via the many security cameras on 7/8. On Monday 7/8, the general manag... read more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. We appreciate the opportunity to review your concerns and apologize for this disappointing experience. Maintaining a safe and comfortable environment for all our guests is our number one priority. Should you have any additional questions or concerns, we invite you to reach out to us directly.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.