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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a horrible stay the front desk was completely disrespectful and rude and they charged my card $200 and lied on me. I only complained about the dirty fridge and about dirty floors and I got charged $200 this is a horrible experience.
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Bugs in bed, absolutely disgusting. Do not stay here! Stay away!
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
I got the room for a week the second day I went to shower after work and the shower was so corroded it broke. The hotel clerk said he can fix it tomorrow so no shower today not another room either. So I ask for a refund and left
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
This place was cheap and dirty. We had dead bugs in about every corner of the room. We had a bunch of spiders come out and a huge beetle . We will not be staying at anymore of these hotels.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
No coffee pot. No coffee no sugar dirty carpet. 300 cigarette butts outside of front door no cups in room. No counter in bathroom. Lazy employees acted like you were bothering them if you asked for anything. Wont stay there again was told they had breakfast. Granola bar small blueberrie muffin. Coffee no cups to put it in. Breakfast was from 9:00 to 11:00 I left hotel by 8:00 did me no good. Just seems like no one cared about the guest.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Beware!! I was staying at extended stay ************************************* Tuesday night. In the middle of the night, ************************* ****** and some guy got keys from staff, broke into my room while I was sleeping, hit me in the back of the head with a hammer and knocked me out. I woke up with her and some guy having *** on top of me. They then drugged me, tortured and raped me. This has happen before to me be her and her gang in ********** VA in 2021, foothill ranch CA, and recently last month at the *********... read more
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback.
The remodeled room was nice. But the kitchen was very dirty and we didnt feel safe utilizing that part of the room. There were splatters of an oily substance all over the stove, pieces of what appeared to be salad in the sink drain, and sticky/greasy areas on the counters. There were also crumbs on the desk and hair in the fridge and on the bathroom counter. Also felt like I had to check-out early because the water was going to be shut off to the entire building at 0830.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
The only thing clean was the bed and bathroom. Very old and run down. Stained and worn carpets. Dresser drawer would not stay shut and had to put a chair in front of it. Recliner was ripped and old. Overall the place should be torn down and rebuilt. No one at the front desk when I arrived. Waited 10 min for him to show up. When he did he immediately left again and went upstairs before waiting on me. The young lady was great. Was charged $100 deposit that still has not been credited 2 days later. Who does that. A future 30 da... read more
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Room did not have any blankets, only one trash can, , sink in bathroom clogged not draining, a/c very cold, had to get up several times to turn off and Turn on seems the thermostat was not functioning correctly, very noisy coming from outside window area. Location hard to find with ***** app
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.