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Extended Stay America Select Suites - Wichita - North
- Hotels
- Wichita, KS
About this business
Location details
3401 N Great Plains Drive, Wichita, KS, 67220, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk attendant very friendly and welcoming thats the only positive thing I can say about this experience
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our staff however, we apologize that the hotels conditions fell below standards. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Currently in day 2 of 8 .****, tons of none English speaking families residing in one roomup all night yelling, playing ball in parking lot destroying car paint jobs, have to ask for dishes and panscountertops cracked and in disrepair, refrigerator door constantly coming opentub cracked , shower leaks. Disappointing to say the least. I cannot believe that the place is open..just nastyfind another place. Slum not a hotel RN ****
Room smelled like stale smoke, hallways where dirty and the shower curtain was very stained I wouldnt stay here again
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us
Didnt like my stay. The beds were very uncomfortable, towels were broken, the upstairs room was very loud, the pool is very dirty, theres trash everywhere, there was a stench in the halls, and when we wanted to cancel our stay, they wanted to charge us the amount we spent on the rooms for us to be able to cancel, as well as ignoring our complaints. Really dont recommend staying here.
It was a horrible experience staying in the extended stay ******* location. Power cable was missing on TV, disposal was not working. Dirt everywhere in the room. Hallway had dirty tissues, dirty towels and there was dog p*** in the elevator.Coffee was watery and never ready on time. It frequently ran out and no one bothered to make it.Broken pictures on the wall. No kitchen stuff available. Very dirty no maintenance. And the people at the front desk just listened to everything but didnt do anything.
It was awful, there was a live ***** in the bathroom. Dead roaches in the cabinets.We did not stay. We asked for a refund. So sad. ??
Business response:
Thank you for providing us with details about your stay. Please accept our most sincere apologies for not meeting your expectations. Your satisfaction is important to us, and we appreciate your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Hotel had roaches and the entire hotel stinks. I wouldnt recommend no one to stay there.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
I don't like when I pay for my room online then when I get to the hotel they are asking for one hundred dollars more
Business response:
Thank you for taking the time to provide feedback regarding your recent experience with our hotel. Please accept our apologies for any disappointing experience you may have had. It is certainly not our intention to create displeasure during your stay with us. We hope that you will give us the opportunity to provide you with a better stay the next time you are in the area.
Filthy floor- my feet were black from the floor. The whole room just felt dirty and smelled of smoke. Toilet was not cleaned in the bowl. The room just felt gross and the area just felt unsafe. Definitely will not be staying here again. In a positive note, the front staff are very professional.
Business response:
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that our hotel fell below standard. Thank you very much for bringing this to our attention. It would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.
Frequently asked questions about Extended Stay America Select Suites - Wichita - North
How is Extended Stay America Select Suites - Wichita - North rated?
Extended Stay America Select Suites - Wichita - North has a 2.9 star rating with 990 reviews.
When is Extended Stay America Select Suites - Wichita - North open?
Extended Stay America Select Suites - Wichita - North is open now. It will close tomorrow at 12:00 a.m.