Extended Stay America Select Suites - Wilmington - West

Howard 

on Expedia

2 years ago

No blankets. No soap. No coffee. Place was filthy. Never stay there!!!! 

Samantha 

on Expedia

2 years ago

As soon as I stepped on the elevator all the way down the hall and my ROOM REEKED OF WEED! Total disappointment! When I went back to check out immediately the lady at the front desk wasn’t even shocked! And said my refund will take 3-5 business days! So had to beg family to pay for another room at another hotel as I was there for clinicals for college 

Lloyd 

on Expedia

2 years ago

Serious issue with these facilities Booked, and paid for hotel in advance, for my girlfriend to stay at while construction being done on kitchen. When she arrived, the desk clerk refused to give her a room. I am white, they had no problem taking my money; my girlfriend is not white and they had a problem giving her a room. The reason they gave was that they do not permit locals to book rooms at their facilities. When she was turned away, and walked back to her car, she was followed and picked up on in the parking lot. She sa... read more

James 

on Expedia

2 years ago

Lack of communication and organization They wouldn’t let me stay because my drivers license was from that city. But my biggest problem was with Hotels.com 

Leo 

on Expedia

2 years ago

Never again I stayed at this property and it was the worst hotel I’ve been in out of 32 countries. It took 30 minutes for an attendant to show up. The lobby smelled horrible but not as bad as the room and elevator. The second night I reserved was worse. I couldn’t check in after calling ahead. I arrived at the property to no attendant. One could not be located. Several other guests were waiting and ended up leaving because the attendant could not be found. I need all my money plus some but I’ll never stay at another extended... read more

Pamela 

on Expedia

2 years ago

This hotel is bleak. Zero amenities, bare-bones, inhospitable. Definitely not good value for money