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Extended Stay America Select Suites - Wilmington - West
- Hotels
- Wilmington, NC
About this business
Location details
2657 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Lady wasn’t in office to check us out for 30 minutes and kept calling phone no answer. Not good customer service.
Cockroaches in the room. Beds look like and feel like cots. No hand towels, only provided a small bottle of shampoo, no tissues
Hotel CaCa Do not stay there! My wife and I are very disappointed with our stay. The elevator smells like urine, the floors are dirty, hotel room 205 bathroom light was out, floor was dirty, and the pillows and sheets awful. We wanted to exchange our towels and there was a fee to do that. What? If we needed help the office was closed. Parking lot not safe. People living out of there cars. Terrible. Could not wait to leave.
In need of total renovation
Business response:
We apologize that you did not enjoy your stay at our hotel, Richard. We strive to provide a clean and comfortable stay for all of our guests and apologize this was not your experience. Thank you for your feedback and we wish you all the best in your travels.
Despicable What can I say, anywhere that animals are allowed can’t be that clean and I found that out firsthand. The bed had clean linen but the floors were awful dog hair piled up behind the door and everywhere on the floor. And the hallways were dirty too.
Business response:
We are saddened to learn you didn’t enjoy your stay with us, Coleman. We appreciate your feedback and will use it to create a more satisfactory experience for all guests. Thank you.
Frequently asked questions about Extended Stay America Select Suites - Wilmington - West
How is Extended Stay America Select Suites - Wilmington - West rated?
Extended Stay America Select Suites - Wilmington - West has a 2.6 star rating with 1,063 reviews.
When is Extended Stay America Select Suites - Wilmington - West open?
Extended Stay America Select Suites - Wilmington - West is open now. It will close tomorrow at 12:00 a.m.