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Extended Stay America Select Suites - Wilmington - West
- Hotels
- Wilmington, NC
About this business
Location details
2657 Carolina Beach Rd, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to rate your stay with us, Keiro. We hate to see that you did not enjoy your time with us and would love to welcome you back and show you a much better experience.
just dirty, sheets on bed did not look clean
Wouldn’t stay again While the ladies at the desk the room was a different story. It was so small I felt like I was in a box. The bed looked like a pop up bed I was afraid to even sleep on it. And for the prices of the room I expected more like a coffee pot in the room
Business response:
Thank you for providing us with such essential feedback that will help us improve, Sarah. We hate to see that we fell short in delivering the high-quality of service that so many of our guests have grown to love. Your review highlights the areas that we can improve upon and we will make sure that we do just. Best wishes in your future travels.
No limpiaron el cuarto por una semana, había orines de perro por el pasillo, los colchones viejos, la recepcionista fue amable cuando llegamos pero después permanecio todo el tiempo la perciana abajo, incluso cuando intentamos hacer check out, no hubo chinches de cama a pesar de todo
The room was dirty with ashes around the bathroom sink, the toilet wasnt clean, the stove area had crumbs all on it, and the floor wasnt swept
Not a good deal Bed was really uncomfortable, thin mattress on metal flat spring.
Overpriced aggravation This hotel is not worth it. They advertise full kitchen but all cookware and serving utensils must be bought upon arrival. No drawer to store utensils. No hangers for clothes. Door security lock broken. No hair dryer. All luggage carts broken. Front desk not staffed until 9 weekdays, 10 weekends
I ve been visit over thousand hotek of my sales trip. this hotel is wo st ever. dust on floor. poor amenity. dirty . smoke smells make me sick. no hair dryer. not even had coffe in the morning. naver visit agian.
Business response:
We appreciate your honest feedback and highlighting these concerning issues, Chris. As a standard, we will communicate your concerns to the proper channels so that they are addressed and fixed for all our future guests. We appreciate the opportunity to host you and we hope you enjoy your future travels.
Live inspect in rhe room
Business response:
Oh no! We are so disappointed to read that there were possible pest sightings! We take these reports very seriously and will make sure that we forward this to our pest control provider to prevent these issues in the future.
Frequently asked questions about Extended Stay America Select Suites - Wilmington - West
How is Extended Stay America Select Suites - Wilmington - West rated?
Extended Stay America Select Suites - Wilmington - West has a 2.6 star rating with 1,063 reviews.
When is Extended Stay America Select Suites - Wilmington - West open?
Extended Stay America Select Suites - Wilmington - West is open now. It will close tomorrow at 12:00 a.m.