Extended Stay America Select Suites - Wilmington - West

Greg 

on Expedia

3 years ago

Otherwise clients were up all night. Back door slams everytime it shuts. Echos throughout the building. No carpet in the rooms or halls, so nothing to absorb the sounds of people walking back and forth and, of course, the friggin back door slamming every 15 mins all night long. 

Toby 

on Expedia

3 years ago

A dog was running and making so much noise we were unable to sleep all night and continued into the next day and asked to switch rooms and they kicked us out refusing to give us the money we had paid for extra days back to us and told me if you complain about rooms you could get shot by someone in another room! We came to find out another time someone was murdered in the lobby and the staff was laughing at the murdered victim and in conclusion it was the most horrible experience we have ever had at a hotel. 

Ronald P 

on Expedia

3 years ago

Our Field Superintendent had to change rooms three times. This hotel is poorly ran to say the least. 

Joseph 

on Expedia

3 years ago

This property is not meant for travelers. It is a facility used by the near homeless. There were roaches in the room. Fridge which had rusted and been painted with white plank. Cheap vinyl plank flooring. No lamps only two single bulb down lights, it smelled of mildew. The door locks were not maintained. Lastly it was in a very poor area of the city. Avoid at all costs. 

Andrea 

on Expedia

3 years ago

Extremely dirty. Ok with basic, but this was awful! Halls not clean. Rooms not clean. Mattress on pull out looked like it was from a crime scene. Booked a room with 2 double beds, tried to give me 1 double bed and pull out instead (dishonest). No shampoo or conditioner or hair dryer. Very limited office and assistance hours. Next to a drug rehab facility... 

Phyllis 

on Expedia

3 years ago

I will never return to this establishment. Not accommodating, not friendly and not clean.