Extended Stay America - Shelton - Fairfield County

Tiffany 

on Expedia

5 years ago

The fact that we had our own kitchens with cooking access. However my room key did not work rec. Attitude from employee cause she had to clean another room. Then when we received the other room we had no towels, or cooking supplies. 

Anonymous 

on Expedia

5 years ago

DO NOT STAY HERE! This place was an absolute nightmare. There were bugs in the hallway as well as in my room. I found a used condom in the room that I stayed in. The entire room reeked of cigarettes and old food. The manager was completely aloof and did not seem to care about the condition of the room. He did not want to refund the night’s stay. 

Best 

on Expedia

5 years ago

The hotel was unkept outdated and other guest seemed very suspect. We ended up booking another hotel. 

Anonymous 

on Expedia

5 years ago

The hotel smelled like smoke throughout the whole facility. The room smelled moldy and like stale smoke. The elevators didnt work and I had a back injury so I had to carry my bag and go up the steps with my injured back. 

Anonymous 

on Expedia

5 years ago

Bad services. People hanging out in front of the buliding arguing. 

e 

on Expedia

5 years ago

liked everything but the blond girl behind the desk shes rude and dishonest . i politely told her i came to the desk twice to settle a bill and she proceeded to tell me im lying and she was at the desk all morning which was a lie and i have the elevator maintenance worker as my witness 

Aaj 

on Expedia

5 years ago

Walks are to long to your room. I am on oxygen i had ro walk down 4 hallways to my room after requesting one close to the door. My husband paid for 3/17 and 3/18 without my knowledge i used expedia and paid for the same night.Instead of simply changing dates which the giel said ahe would do tour company said no and offeres a rwfund. Due ro thw vieua my husbans ia unemplyes ans we are homeleas.So npw we havs ro wait 15 days for a refund. Never using the hotel or expesia agian.