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Extended Stay America - Stockton - March Lane
- Hotels
- Stockton, CA
About this business
Location details
2844 West March Ln., Stockton, CA, 95219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No ice machines on site. No breakfast. Just coffee and granola bars. Was not worth the price at all.
Business response:
Corrina, thank you for your review. We are disappointed to read our accommodations did not provide the value for which you were hoping. Kindly know, we have a full-size refrigerator that includes ice trays for your convenience. Therefore we do not have ice machines on our property. We will also share your feedback with our food and beverage team to see where we can improve our grab-and-go breakfast offerings. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel... read more
This property is not good I was reserved for a no smoking room but they give me the smoke room and there are no clean
Business response:
Pamoua, thank you for your review. Please accept our apologies for the disruption to your stay caused by the smell of smoke. While smoking is allowed in certain areas, it should never interfere with our guests having an excellent stay. Your feedback will be shared with our housekeeping team to prevent such problems going forward. Again, we are sorry, and we hope you will stay with us another time so we can provide you with a more satisfying experience. Sincerely, Hotel Management
filthy, sticky floors . bedding seemed very old, bread crumbs and twist ties on top of the refrigerator, Smell of marijuana smoke in the halls although entire property is non-smoking
Business response:
On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon! Sincerely, Hotel Management
Disgusting smoke Non-smoking facility but the entire place smelled like cigarette and smoke Daughter has asthma
Business response:
Alexander, thank you for your review. We are sorry for the smoke smell you encountered and regret the inconvenience caused. On rare occasions, we have guests who do not adhere to the property rules concerning smoke, and that can be challenging for all concerned. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The room was run down, the towels were dirty and there was hair it one.
Business response:
Thank you for your review. We are sorry our room was not to your expectations and apologize for the cleanliness issue you encountered in it. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Stockton - March Lane
How is Extended Stay America - Stockton - March Lane rated?
Extended Stay America - Stockton - March Lane has a 3.5 star rating with 2,404 reviews.
When is Extended Stay America - Stockton - March Lane open?
Extended Stay America - Stockton - March Lane is open now. It will close tomorrow at 12:00 a.m.