Extended Stay America Suites - Columbus - Dublin

Bruce 

on Expedia

8 years ago

I reserved a room with two beds and only got one bed. The bathroom was dirty and the shower head had a leak, so the water was coming out the side. 

Pete 

on Expedia

8 years ago

Cleanliness and Smoke Smell The bathroom had not been cleaned. I killed 2 spiders in the bathroom. The entire floor and our room smelled like smoke. Had to sleep with window open and fan on. I won't be staying here again. 

Michael 

on Expedia

8 years ago

Beware!!!! put in 3rd floor smoking floor with a 2 year old and pregnant wife. Requested diff room from front desk, they would "call if another room avail." No call, ever. Also hotel.com said pool is an amenity which is not the case. Front desk person laughed about it and said she gets that a lot about the pool only from hotel.com. I did complain to hotel.com and hotel corporate with a response of "ask the front desk"...which I did several times and nothing was done. 

randy 

on Expedia

8 years ago

They need to understand how to provide service I was there for 3 nights and they never went to my room for cleaning or changing of towels. The place is filthy. 

Debbie 

on Expedia

8 years ago

Paid for two full bed suite- put in a queen bed suite with a pull- out couch suite and told they don't have rooms with full beds ( which are priced higher on hotels.com and for which I paid). The sink in kitchen dirty, tub dirty, dirty linens left in bathroom. Totally a disaster and will not trust hotels.com with any more of my hotel stays. 

Logan 

on Expedia

9 years ago

Smoking rooms + poor service Despite requesting non-smoking multiple times in our hotels.com booking, when we arrived late, after a long drive, we were told that only smoking rooms were available. We made it clear that we were not interested in staying in a smoking room, but the woman at the front desk only solution was to give us the one that hadn't been used in a couple days...and that we could try different smoking rooms to see if we preferred any over the others. The hallway was nearly unbearable - the room wasn't awful ... read more