Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Dear Guest, While we’re glad your overall stay was a positive one, we regret that the breakfast offering did not meet your expectations. We understand your disappointment and recognize that our selection may not suit every guest’s preferences. Your feedback is valued and has been shared with our team as we continue reviewing how this amenity is presented and delivered. We appreciate you taking the time to share your experience and hope to welcome you back again in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, It’s great to hear your arrival experience went smoothly and that you were pleased with your accommodations overall. We’re glad those aspects made a positive impression during your stay at Extended Stay America. We do regret that some in-room essentials and the morning offerings did not fully meet your expectations. Your feedback is appreciated and helps us better understand how we can enhance the guest experience. We hope to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you choosing Extended Stay America and for sharing your kind comments. It is great to know that our laundry service added ease during your time here. We always appreciate learning which features make a stay more comfortable, and your note helps reinforce the value of those everyday conveniences. We’re glad this aspect of your visit stood out, and we hope you’ll consider returning so we can offer an experience that feels just as smooth and enjoyable throughout. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America and for taking a moment to share your feedback with us. We’re delighted to know your stay was a positive one and that everything met your expectations. It’s always rewarding to hear when a visit goes smoothly, and we look forward to welcoming you back for another enjoyable experience. Sincerely, Hotel Management 

Business response:

Dear Guest, We appreciate you choosing our hotel and hope the accommodations provided you with a comfortable stay. Our team remains committed to providing a pleasant and convenient experience for every guest, and we look forward to welcoming you again. Sincerely, Hotel Management