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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
La habitación ya se siente vieja, el baño tiene la tina ya con huellas de la edad. En general está bien. Solo bien
Business response:
Dear Guest, Thank you for taking the time to share your impressions of your stay. We are pleased to know that your visit was generally satisfactory. However, we regret that certain features of the accommodation did not fully meet your expectations. Your feedback is important to us and will be used to guide our ongoing improvements. We sincerely hope to have the opportunity to provide you with a more refreshed and pleasant experience in the future. Sincerely, Hotel Management
Overall ok
Cheap, noisy, and inconvenient!
Business response:
Dear Joanna, Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience and are sorry to hear that certain aspects of your stay did not meet your expectations. Your comments are valuable and help us identify areas where we can enhance guest comfort and convenience. We hope you will consider revisiting us so we can provide a more enjoyable and relaxing stay in the future. Sincerely, Hotel Management
My stay at this extended stay hotel was okay overall. The staff was friendly and accommodating, especially with our late checkout to match our flight. The location is less than 15 minutes from the airport, which is convenient, but I had trouble with the shuttle service, waited over an hour and ended up calling a Lyft due to miscommunication. The property feels more like a motel than a hotel and could use some updates, touch-up paint, and deep cleaning. The vending machines were pricier than expected, but I understand pricing... read more
Business response:
Dear Monique, Thank you for taking the time to share your detailed feedback. It’s wonderful to know that you found the team attentive and accommodating, and that our proximity to local dining, shopping, and the airport added convenience to your visit. We sincerely regret the inconvenience you experienced with the shuttle and appreciate your patience. Your comments regarding upkeep and amenities are noted, as we continuously strive to enhance comfort and overall quality. We are grateful that you are considering staying with u... read more
Room was okay , there was no coffee saturday morning at 8o'clock, people were waiting and it was available at 9h30. Custumer service was non existent , The so called breakfast was tiny muffins, bags of dry oatmeal. On sunday at 10 o'clock there was no coffee.
Business response:
Dear Woidener, Thank you for sharing your feedback. We sincerely apologize that the breakfast service did not meet your expectations and that coffee availability was delayed during your stay. Providing outstanding customer service to every one of our guests is always our top priority and is something we pride ourselves on. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We do hope to have the opportunity to regain you... read more
Close to Liberty airport so be prepared for subtle reminders
Business response:
Dear Mark, We are glad to hear you enjoyed your stay and appreciated our convenient location near Liberty Airport! While the nearby flights can occasionally serve as a reminder of our proximity, many guests find it adds to the travel-friendly experience. Thank you for sharing your thoughts and for choosing Extended Stay America—we look forward to welcoming you back for another comfortable and convenient visit soon. Sincerely, Hotel Management
The property needs a lot of updates. The carpet, the room, the furniture. The worst part is the terrible marijuana smell once you got into the building. We have to use something to block the seam underneath the door. The breakfast is grab & go. Very limited. We could not find water fountain at the hotel and no coffee maker inside the room. The front desk gave us a bottle water for medicine. The airport shuttle only started after 3p. We had to call Uber to go to airport in the morning. However, the front desk ladies, the shut... read more
Business response:
Dear Xiaoming, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, including the building odor, limited breakfast options, and challenges with the shuttle service. We also appreciate your comments regarding the property’s furnishings and amenities, which will help guide our ongoing improvements. We are glad to hear our team provided friendly service and that your room and beds were clean. Your observations are important as we work to enhance both comfort and convenienc... read more
Good sides of the hotel: 1.Close to the airport, clean room with kitchen and bathroom. 2. Close to bus stop in NYC (115) and shopping mall. Bad sides: 1. I have never seen such a poor breakfast - just filter coffee and cheap muffins, that's all! No even toasts( 2. Strange people stay there. 3. They accept only cards; I wanted to pay cash for 1 night. deposit $100. 4. If you want to transfer, you need to call them from the airport (P4, free), and wait 30-40 minutes. Another transfers runs non-stop. Price per night was 128 dol... read more
Business response:
Dear Guest, We are glad to hear you appreciated the cleanliness and convenient location during your stay. Thank you for sharing both your compliments and suggestions—they help us identify where we can improve. At Extended Stay America, we continually strive to enhance guest comfort and overall experience. We truly value your feedback and hope you will consider visiting us again for a smoother and more enjoyable stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.2 star rating with 3,693 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.