Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Dear Guest, We apologize for the inconvenience caused by the breakfast setup. We understand that a more convenient location would enhance your experience, and we will certainly look into improving this. Your comments are valuable to us as we continue to work on making our guests' stays more comfortable. We hope to have the opportunity to welcome you back and provide a more enjoyable experience during your next visit. Sincerely,Hotel Management 

Business response:

Dear Guest, We apologize for the noise disturbance you experienced during your stay. We understand how important a quiet and peaceful environment is for our guests, and we will review this issue to ensure that we take appropriate measures to minimize noise in the future. We appreciate your understanding and hope to welcome you back soon for a more restful and comfortable experience. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We're thrilled to hear you found your stay very clean, neat, and quiet. Providing a peaceful and well-maintained environment is something we take pride in, and it’s great to know we delivered that during your visit. Your kind words are truly appreciated and will be shared with our team. We hope to have the opportunity to welcome you back soon for another pleasant and relaxing experience at Extended Stay America. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We’re delighted to hear you found the rooms comfortable and our staff accommodating during your stay. Our team works hard to provide a clean, welcoming environment where guests can feel at ease, and it’s wonderful to know that our efforts made a difference for you. Your kind words motivate us to keep delivering great service. We truly appreciate you choosing Extended Stay America and look forward to welcoming you back with another positive experience.Sincerely,Hotel Management