Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Dear Guest, We regret that your stay did not meet expectations. Our team strives to provide a comfortable and enjoyable experience, and we apologize if we fell short. We appreciate your input and will use it to make necessary improvements. If there are specific concerns you’d like to share, we’d love the opportunity to address them. We hope to provide you with a better experience on your next visit. Sincerely,Hotel Management 

Business response:

Christina, Thank you for the great feedback. 

Business response:

Dear Christina, Thank you for the great review! It is wonderful you enjoyed your time at Extended Stay America so much! We strive for excellence, so we are thrilled you appreciated our spotless property, quiet atmosphere, and prime location! Your praise lets us know we're doing our job best; we look forward to hosting you again for another exceptional experience. See you soon!Sincerely,Hotel Management 

Business response:

Dear Kendra, Thank you for the kind words about your most recent visit to Extended Stay America. It will be a pleasure to share your review with our associates. We appreciate you recommending us to fellow travelers and making us your home away from home.We look forward to your next stay and wish you all the best with your travels.Sincerely,Hotel Management 

Business response:

Dear Christina, Thank you for your wonderful review! We’re thrilled to hear that you found our hotel clean, quiet, and safe—these are some of our top priorities for every guest. It’s also great to know that our staff made a positive impression with their service. We truly value your feedback and are happy to hear we met your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back to Extended Stay America for another exceptional stay.Sincerely,Hotel Management