Extended Stay America Suites - Elizabeth - Newark Airport

Business response:

Dear Karen, Thank you for your feedback. We apologize for any inconvenience you experienced with parking and breakfast during your stay. We understand that convenient parking and a satisfying breakfast are important for our guests. We are continually working to improve our services and will take your comments into consideration to enhance these areas. We appreciate your understanding and hope to welcome you back for a more enjoyable experience at Extended Stay America in the future.Sincerely,Hotel Management 

Business response:

Dear Bruna, Thank you for sharing your feedback. We appreciate your comments regarding the breakfast offerings and apologize if they did not meet your expectations. We are always looking for ways to improve and provide a better experience for our guests. Your input will be shared with the team as we continue to evaluate our breakfast options. We value your stay and hope to have the opportunity to welcome you again soon.Sincerely,Hotel Management 

Business response:

Desiree, Thank you for the great feedback. We hope that you will visit us again. 

Business response:

Toria, Sorry to see that you did not enjoy your stay. Feel free to reach out to us you have any further comments. 

Business response:

Dear Sarada, Thank you for your feedback. We're glad you found the location convenient with easy access to shopping and dining, and that you enjoyed the complimentary airport shuttle service. We appreciate your comments regarding the property’s condition and understand the need for refurbishment. Your input helps us improve, and we are continuously working on enhancements to provide a better guest experience. We hope to welcome you back to Extended Stay America for an even more enjoyable stay in the future!Sincerely,Hotel Ma... read more