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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Whoever cleaned the room , did a very bad 👎
Business response:
Dear mohamed, We sincerely apologize for the poor housekeeping you experienced during your stay. Providing clean and comfortable accommodations is a top priority, and we regret that we did not meet that standard in your case. Your comments have been shared with our housekeeping team to ensure this issue is addressed and corrective measures are taken immediately. We appreciate you bringing this to our attention, as it helps us improve our service. Thank you again for staying with us, and we hope to have the opportunity to wel... read more
Save your money and go elsewhere… Really upset, the pictures are very deceiving and in person especially for the price I expected better. The kitchen stove was out of service and there were stains on the wall. I felt like I was in jail or something walking the long dark hallways and I didn’t even get a welcoming feeling by the outdated furniture/carpets. The room had issues all over and looked like a cheap landlord just painted over things expecting to fix it. First and last time…
Business response:
Dear Julio, We’re truly sorry to hear that your experience did not meet expectations and that the condition of the room and property fell short. We understand how disappointing it can be when the appearance does not align with what was expected, especially regarding the non-functional stove, stained walls, and overall upkeep. Your comments have been shared with our management and maintenance teams for immediate review. We take all guest concerns seriously and appreciate the opportunity to improve. Thank you again for your fe... read more
I didn’t like anything
The floor i stayed at smelled like food and the room was worst the bathroom was dirty
Not worth the price
Business response:
Dear Kenny, We’re sorry to hear that you felt the value of your stay did not match the price. Our goal is always to provide a clean, comfortable, and welcoming environment at a fair rate. Your comments have been shared with our team as we continuously evaluate our services and pricing to better meet guest expectations. We truly appreciate your input, as it helps us improve and serve our guests more effectively. We hope to have the opportunity to provide you with a better experience next time. Sincerely, Hotel Management
The front desk lady was very pleasant. But the whole place didn’t smell clean. The rooms smelled like they hadn’t been deep cleaned in a while. I say rooms because I tried 3 different rooms before deciding I couldn’t spend another second there because of the smell. Would not recommend anyone to stay unless you have absolutely no other choice. Patiently waiting for my refund. I was due to stay 3 nights but left the first night close to midnight. I tried to tolerate the room but just couldn’t bare to stay the night.
Business response:
Dear Donah, We sincerely apologize for the unpleasant odor and lack of freshness you encountered across multiple rooms. While we’re glad to hear that our front desk associate was pleasant and tried to assist, it’s clear that the overall condition did not meet your expectations. We understand how important a clean and comfortable environment is, especially for an extended stay, and we regret that this impacted your visit so significantly. Your concerns have been shared with our housekeeping team for immediate review. We appre... read more
El desayuno pésimo
Business response:
Dear Ryne, We’re sorry to hear that our breakfast did not meet your expectations. Our grab-and-go offerings are designed to provide quick and convenient options for our guests, but we understand they may not suit everyone’s preferences. Your comments are important and will be shared with our team as we continually evaluate ways to improve the guest experience. We truly value your input and hope to offer you a more satisfying stay in the future. Sincerely, Hotel Management
This place was horrible. We had to change rooms 3 times in less then 24hours and finally just checked out once a domestic dispute broke out. This place is dirty, extremely unkept and not safe. If you dont have to stay here dont!!!
Business response:
Dear Denine, We deeply regret the experience you had, including multiple room changes, cleanliness issues, and the disruption caused by the unfortunate incident on property. This is far from the safe and welcoming environment we strive to provide. Your feedback has been escalated to our management and security teams for immediate review and corrective action. We understand your disappointment and truly apologize for the inconvenience caused. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 3,987 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.