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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible experience
Business response:
Dear Rose, We regret to hear about your disappointing experience. Your feedback is invaluable, and we are committed to addressing the issues you encountered. We strive to provide a better experience for all our guests and hope you might consider staying with us again to see the improvements. Thank you for your feedback.Sincerely,Hotel Management
Not good at al room was very dirty.
Business response:
Dear Lurena,We are truly sorry to hear about the cleanliness issues you experienced. This is not the standard we aim for, and your feedback is being addressed with our team. We appreciate you bringing this to our attention and hope to have the opportunity to offer you a more pleasant stay in the future.Sincerely,hotel Management
Nope
Business response:
Dear James, Thank you for sharing your feedback with us. We are sorry to hear that your stay did not meet your expectations. Your experience is important to us, and we would appreciate the opportunity to learn more about your concerns so we can address them. We are committed to improving our services and providing a better experience in the future.Sincerely,Hotel Management
Clean the carpets, the small in the room was horrible. When turn the light on in the bathroom it was very noisy. The ironing board fell apart when I took it off the rack. The fridge was very noisy making all kinds of crazy sounds.
Business response:
Dear Lillian, We apologize for the inconvenience you experienced during your stay. Your concerns about the carpets, bathroom light, ironing board, and noisy fridge have been noted and will be addressed promptly by our maintenance team. We are committed to improving our facilities and ensuring a more comfortable experience for our guests. Thank you for your valuable feedback, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
The front desk staff, I don't know if it's the boss or some dark-skinned gay guy, he looks at people with disdain and it's super disgusting and it's been 8 days and I haven't received my deposit back.
Business response:
Dear Angel, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur in the future.Sincerely,Hotel Management
The outside of the hotel does not look bad. The inside of the property is archaic, and there is a stench in the hallways as well as the rooms. I would give the hotel 1.5 stars. However the staff I rate 5 for the being approachable and for their professionalism.
Business response:
Dear Mukobe, Thank you for your feedback. We are sorry to hear that the condition of the property and the odor impacted your stay. Please be assured that your comments will be reviewed with our team to address these concerns. We’re pleased to know you found our staff to be professional and approachable. We appreciate your input and hope to have the opportunity to provide a more positive experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 3,863 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.