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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Undafe switches and plugs not inatalled properly. No hot water. Noisy
Business response:
Dear Bryan, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The service was very poor
Business response:
Dear Ludovic, We sincerely regret to read about your experience with our service. Providing exceptional service to our guests is of utmost importance to us, and we apologize for any shortcomings you encountered. Your feedback is valuable, and we will share this matter with our team to ensure improvements are made. Please accept our sincerest apologies for any inconvenience caused. Thank you for bringing this to our attention, and we hope to have the chance to regain your trust in the future.Sincerely,Hotel Management
WILL NOT BE BACK This was one of the most disgusting Hotels I've ever spent the night at. Smelled like cigarette smoke, weed in the hallways, and coming off the elevator to my room a vagrant sleeping on the floor at the end of the hall. Shower barely worked and covers and sheets appeared to be dirty and to top it off what appeared to be a blood stain on one of the wash clothes in the bathroom.
Business response:
Dear William, We appreciate you taking the time to provide feedback on your recent stay with us. We are sorry to hear that we did not live up to your expectations during your visit. Our goal is to provide our guests with clean and well-maintained rooms, and we understand that we failed to deliver on that promise in this instance. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We hope you will accept our apologies and consider giving us another chance... read more
Hotel très nul Odeur fétide, chambre poussiéreuse et pas de nettoyage durant toute la semaine , petit-déjeuner piètre et nul . Donc , c'est un hotel poubelle qui ne me rembourse toujours pas mes 200 euros de déposite
Business response:
Dear Garaudy, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
We booked a 2 double-bedded studio room but at the time of check-in, we came to know that there was no 2 double-bedded studio room left. Instead they gave us a single-bedded room initially and later after insisting further they gave us another single-bedded room. We are a family with 2 kids. But we had to stay separately in 2 rooms and that caused a lot of problems for us. So, they should be more professional not to repeat this kind of mistake in future.
Business response:
Dear Sandip, Thank you for choosing our hotel during your recent visit to the area. Please accept our sincere apologies for not meeting your expectations regarding the requested room. We do honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration and regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you ba... read more
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 3,863 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.