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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Last resort VERY LAST Clean the place up, looks like a prison when you first drive up, the lobby entrance has flies and bugs welcoming guest, Hallways smell. rooms are ok. Bathroom shower curtain rod falling and front desk response,” oh nothing we can do we have a lot of rooms like that.” SMH
Business response:
Dear Guest, We sincerely apologize for your negative experience during your stay. Your feedback regarding the cleanliness, maintenance issues, and the front desk response is concerning and will be addressed immediately. We strive to provide a welcoming and comfortable environment for all our guests, and we regret falling short in your case. Rest assured, we are taking steps to improve our facilities and service. Thank you for bringing these issues to our attention.Sincerely,Hotel Management
No room services,
Business response:
Dear Ricardo, We sincerely apologize for the inconvenience you experienced due to the lack of room services. Your feedback is important to us, and we are committed to addressing this issue to enhance our guest experience. We understand how essential these services are for a comfortable stay and are working diligently to improve. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Room is dirty tried calling the front desk no answers
Business response:
Dear Kellyann, Thank you for your feedback. We sincerely apologize for the cleanliness of your room and the lack of response from the front desk. This does not meet our standards, and we are immediately addressing these issues with our team. We appreciate your patience and hope to provide you with a better experience.Sincerely,Hotel Management
Horrible. Run
Business response:
Dear Jorge, We apologize for the negative experience you had during your stay. Your feedback is important to us, and we take it seriously. We strive to provide a comfortable and enjoyable stay for all our guests, and we regret that we fell short of meeting your expectations. Please know that we are reviewing your comments internally to address any issues promptly. We hope to regain your trust and provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Mal olor cosas que pican baño sucio
Business response:
Dear Frances, Thank you for taking the time to write a review of yourstay. Your feedback will assist us in continually improving our service and guest experience. We hope to provide you with a betterstayin the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 3,863 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.