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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I likely will not stay here again. There were bugs in the bed, the shower pressure was horrible and there was literally only one temperature. Honestly I wish someone would have left an honest review so I would have known better. Now we could have left and moved into another hotel but we were pressed for time. However, if you need a place to stay fine but I would never pay over 100 for this place again. Staff was perfectly fine but the room itself never again.
Business response:
Dear Esperanza, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
The whole property needs a remodel, smells bad every where and the room has a lot of bugs and not clean and the breakfast was just a cupcake and coffee
Business response:
Dear Rafik, Thank you for your feedback. We sincerely apologize for the issues you encountered, including the condition of the property, cleanliness, and the presence of bugs. It is also concerning to hear about the inadequate breakfast options. Your comments are crucial, and we are addressing these concerns to improve our facilities and services. We regret the inconvenience you experienced and hope you might consider staying with us again in the future, as we are committed to making significant improvements.Sincerely,Hotel ... read more
Not clean with bad smell. No shuttle service.
Business response:
DearCarolina, We apologize for the cleanliness issues and the lack of shuttle service during your stay. Your feedback is crucial to us, and we will address these concerns with our team to ensure improvements are made. Please know that providing a comfortable and clean environment is our priority, and we regret any inconvenience caused. Should your travels bring you back to the area, we would appreciate the opportunity to host you again and demonstrate the improvements we have implemented.Sincerely,Hotel Management
The worst hotel visit Very old out dated room... this hotel was given more of a shelter stay. Individuals were standing around the outside entrance. Room were dusty with a stale smell. Visitors yelling complaining about broken refrigerator and food waste. Just over-all horrible. I checked out tge same hour I checked in.
Business response:
Dear KaieshaWe sincerely apologize for the disappointing experience you encountered during your recent stay. Your feedback is valuable to us, and we are committed to addressing these issues to enhance our accommodations and services. Please rest assured that we are actively working to improve our facilities and ensure a more pleasant stay for all our guests. We understand your concerns and regret any inconvenience caused. Should you reconsider staying with us in the future, we would appreciate the opportunity to provide you ... read more
BELIEVE THE REVIEWS!!! DO NOT STAY HERE!! The no smoking room had holes in the carpet, the stove, fridge, microwave was nasty, and the bathroom had mold on it. It had trash and high chairs in the hallway and kids screaming. Best advice is to go else where.
Business response:
Dear Yomara, We sincerely apologize for the disappointing experience you encountered during your stay. Your feedback regarding the condition of the room, appliances, and cleanliness is deeply concerning and not reflective of our standards. We understand your frustration and we are addressing these issues with our team to ensure improvements are made promptly. Your comments are valuable to us as we strive to provide a comfortable and welcoming environment for all guests. We hope you reconsider staying with us in the future fo... read more
We always stay here when in New Jersey. This property has really gone down. The first room we got the shower was unclean. The second room the carpet was dirty, stained and musty. We won't stay there again.
Business response:
Dear Edward, Thank you for sharing your recent experience with us. We are genuinely sorry that your stay did not meet your expectations, especially considering your positive past experiences with our hotel. Your feedback is crucial in helping us identify areas for improvement, and we will address the issues you encountered. We are committed to ensuring that your next visit will be the outstanding stay we are known for. We value your loyalty and hope to have the privilege of welcoming you back soon.Sincerely,Hotel Management
The sheets on the bed were dirty, the hotel smells horrible. It says smoke free but it is so not.
Business response:
Dear Fedly, Please accept our sincere apologies for not meeting your expectations. Cleanliness is a top priority for all our employees, and we take these issues seriously. We will address this matter with our housekeeping associates to ensure this is resolved. We appreciate your patience and for bringing this to our attention. We would welcome another opportunity to show you the outstanding stay you deserve, and we do hope to welcome you back again soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 4,024 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.