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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not a clean place, and the front office area was always dirty
Business response:
Dear Gina, Thank you for taking the time to post a review of your time with us. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will take the proper action. We are committed to providing every guest with a beautiful experience. Thank you again for your feedback, as this helps us improve the experience for future guests.Sincerely,Hotel Management
As I entered the lobby there was a terrible smell and flies all around…..We checked in but checked out about an hour later. Our room was on the ground floor not too far from the lobby and the smell was overbearing…..the front desk staff were very apologetic and accommodating. We found another hotel and our fee was waived. Will never book that hotel again.
Business response:
Dear Annissa, We sincerely apologize for the unpleasant experience you encountered during your recent stay. Ensuring a comfortable and welcoming environment for our guests is our priority, and we regret that you encountered issues with odor and flies upon arrival. Your feedback regarding these concerns has been shared with our team so they can be addressed immediately. We appreciate your recognition of our front desk staff's efforts to accommodate you and apologize for any inconvenience caused. We understand your decision no... read more
Dirty room upon arrival, falling apart, avoid this place.
Business response:
Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Homeless shelter It look like a homeless shelter
Business response:
Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 4,024 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.