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Extended Stay America Suites - Elizabeth - Newark Airport
- Hotels
- Elizabeth, NJ
About this business
Location details
45 International Blvd., Elizabeth, NJ, 07201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel très nul Odeur fétide, chambre poussiéreuse et pas de nettoyage durant toute la semaine , petit-déjeuner piètre et nul . Donc , c'est un hotel poubelle qui ne me rembourse toujours pas mes 200 euros de déposite
Business response:
Dear Garaudy, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed.Sincerely,Hotel Management
We booked a 2 double-bedded studio room but at the time of check-in, we came to know that there was no 2 double-bedded studio room left. Instead they gave us a single-bedded room initially and later after insisting further they gave us another single-bedded room. We are a family with 2 kids. But we had to stay separately in 2 rooms and that caused a lot of problems for us. So, they should be more professional not to repeat this kind of mistake in future.
Business response:
Dear Sandip, Thank you for choosing our hotel during your recent visit to the area. Please accept our sincere apologies for not meeting your expectations regarding the requested room. We do honor these requests; however, there are times when we do not have the room unoccupied and available. We understand your frustration and regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you ba... read more
Pues el servicio es regular lo que no me gustó es el depósito que ay que dejar no me lo an regresado a mi tarjeta el desayuno mejor que lo quiten solo madalenas y café
Business response:
Dear Antonio, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to provide you with a better stay in the future.Sincerely,Hotel Management
Dirty. No blankets on the bed. Junk in hallway. Garbage all over outside. Would Never stay again at this place or chain!
Business response:
Dear Cynthia, Thank you for bringing these concerns to our attention. We sincerely apologize for the cleanliness issues you encountered during your stay. This does not reflect our usual standards of service. We are actively addressing these issues with our housekeeping and maintenance teams to ensure a more pleasant experience for all our guests. We value your feedback and regret that we did not meet your expectations. We value your feedback and hope to have the opportunity to regain your trust in the future.Sincerely,Hotel ... read more
The staff was very rude, the people in the hotel horrible, we can sleep because in the room next to me was a dog al night long barking
Business response:
Dear PIERRE, Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and discomfort you experienced during your stay. Please know that this is not reflective of our usual standards of service and guest satisfaction. We will address your concerns with our team to ensure improvements are made, particularly regarding noise disturbances. Your feedback is valuable, and we hope to have the opportunity to restore your faith in our hotel during future visits. Thank you for sharing your exper... read more
Worst experience ever My booking was for 2 double beds, but at the hotel they changed it to single queen bed. We were party of 3 with an elderly person. Hotel said they were sold out and can’t do anything about it. Plus room did not have any toiletries except a soap bar. It was leaking underneath the sink. Horrible experience overall
Business response:
Dear Aneri, Thank you for sharing your experience with us. We apologize for the inconvenience and disappointment you encountered during your stay. Your feedback is important, and we will address the issues raised with our team to prevent similar occurrences in the future. We understand the importance of honoring guest preferences and ensuring a comfortable stay. Please accept our sincere apologies. We hope to have the opportunity to provide you with a more positive experience should your travels bring you back to our area.Si... read more
Business response:
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance.
Frequently asked questions about Extended Stay America Suites - Elizabeth - Newark Airport
How is Extended Stay America Suites - Elizabeth - Newark Airport rated?
Extended Stay America Suites - Elizabeth - Newark Airport has a 3.3 star rating with 4,024 reviews.
When is Extended Stay America Suites - Elizabeth - Newark Airport open?
Extended Stay America Suites - Elizabeth - Newark Airport is open now. It will close tomorrow at 12:00 a.m.