This profile has been claimed by the business owner or representative.
Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty and unsafe
The first night of my stay, there was a live cockroach on my bed
Nasty, dirty. Horrible This place in deceptive by the initial appearance. Its when you pull the the bedding down and not only the the sheet dirty from trash and what may have been a foot print, along side what I'm positive was pubic hair. The old food sitting in the sink was another big NASTY! Dont go to this place.
I arrived late in the evening at my scheduled time to find out they did not have a room. They did offer a substitute in a facility several miles a way. When I returned the next day they had rooms available but did not honor my booking. They require that I get a refund from Expedia and then re-book the room (that I had originally reserved). I chose to go elsewhere. This is the second time that I've had a reservation with an Extended Stay facility and have arrived to find that they did not have a room for me. Never again.
Not recommended for families with kids. We should have paid more price and stayed at the the place. I see people spitting on the elevator. I noted that the floor is so dusty.
N/a
Breakfast was a granola bar and coffee. I dont drink coffèe. No
Business response:
Dear Dovie, We’re sorry to hear that our complimentary breakfast did not meet your expectations. Our grab-and-go offering is designed for quick convenience, but we understand that variety is important, especially for guests who do not drink coffee. Your comments have been shared with our team as we continue to evaluate how we can improve our breakfast options to better serve all guests. We appreciate your stay and hope to have the opportunity to provide a more satisfying experience in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4 star rating with 751 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.