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Extended Stay America Suites - Huntsville - Madison
- Hotels
- Madison, AL
About this business
Location details
104 Intergraph Way, Madison, AL, 35758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I stayed here for a work trip for 5 days. Staff was very laid back and not very professional. My room was on the first floor and the first night I was there I had to change room because there were ants all over my room. I switched rooms that night, which was nice. I was placed on the 3rd floor. I think this hotel is a great place for construction workers and men. I say that because being a young woman, I felt very uncomfortable being surrounded only by men. I got to the 3rd floor, and it felt like a men's dorm room. People l... read more
Business response:
Dear Molly, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that you had a less-than-satisfactory experience, and we apologize for not meeting your expectations. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We hope you will consider giving us another chance to provide your desired stay.Sincerely,Hotel Management
Surprised stay. The room had the minimum of items. Felt like an office room. Breakfast is provided which turned out to be breakfast bars and hot drinks. No hot food as is normal when breakfast is listed. Service was great but again you got much more from cheaper hotels.
Frequently asked questions about Extended Stay America Suites - Huntsville - Madison
How is Extended Stay America Suites - Huntsville - Madison rated?
Extended Stay America Suites - Huntsville - Madison has a 4 star rating with 720 reviews.
When is Extended Stay America Suites - Huntsville - Madison open?
Extended Stay America Suites - Huntsville - Madison is open now. It will close tomorrow at 12:00 a.m.