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Extended Stay America - Tampa - Airport - Memorial Hwy.
- Hotels
- Tampa, FL
About this business
Location details
4811 Memorial Hwy., Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms are filthy, there was mold in my fridge and dirty sheets on the bed. Just gross !!
Business response:
Thank you for taking time to post your thoughts about your recent visit. We are truly sorry that your suite was not in the spotless condition it should have been. We apologize that steps were missed in the preparation of your room, and we want to assure you this has been addressed. We hope you will consider giving us a second chance the next time you are in the area. We will see to it that we perform to the high standards that you expect and deserve. Sincerely, Hotel Management
The rooms was very nasty like the bathroom wasn’t clean no type of social distances at all the sheets wasn’t clean there was no towels at all I will never go back again
Business response:
Thank you for your review. We apologize for the housekeeping issues in your room and regret the inconvenience it caused. We will address this with our housekeeping department to make sure that we deliver a seamless stay every time. We hope you will stay with us again so that we can have another chance to provide you with the perfect visit you deserve. Sincerely, Hotel Management
My recent stay was disappointing. Long wait time to check in due to only one front desk staff working and not having enough rooms available. Once I checked in, the room I was given was dingy. There was hair on the tub, hair inside the fridge, urine drops on toilet seat, stains on the kitchen table and the cabinet doors in the kitchen and bathroom could use a little painting. The bed sheets had yellow stains on them and the towels smelled like women’s perfume. I think the towels were used and they just folded them because whe... read more
Business response:
Thank you for reviewing your stay with us. We are regret we were not able to meet your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Do not stay here! Do not stay here!!! The hotel had no toilet paper. I pulled out the pull out bed in the couch and it had dirty sheets with chunks of hair and sunglasses left in. Wasn’t cleaned at all. I asked for a new room. Switched rooms. Took a shower. There was no hair dryer went and asked front desk they don’t have any. The floor felt sticky and gross. The worst hotel I have ever stayed in.
Business response:
Amber, thank you for choosing us and for taking the time to post a review. We regret we were not able to meet your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope to have the chance to welcome you back and redeem ourselves. Sincerely, Hotel Management
No toilet paper in room. When requested was told there was none on the property. I asked if I would have to go out and buy my own and was told 'possibly'. Trash and debris in hallway. Cleaning items left out in hallway. Door to maintenance room left open with tools and hazardous materials in plain sight. Broken dresser with missing drawer in my room.
Business response:
Thank you for reviewing your stay with us. We regret we were not able to meet your expectations and apologize for the cleanliness as well as the maintenance issues you encountered. We will share your feedback with our housekeeping as well as the maintenance teams and ensure the concerns are resolved. We hope to have the chance to welcome you back and provide you with a better experience. Sincerely, Hotel Management
The front desk person was nice. Although, the room was a mess and unflushed toliet used from last guest. Did not stay at all.
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your visit. We will share your feedback with our housekeeping department so that they are more diligent going forward. However, we are glad you liked our friendly front desk staff. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Memorial Hwy.
How is Extended Stay America - Tampa - Airport - Memorial Hwy. rated?
Extended Stay America - Tampa - Airport - Memorial Hwy. has a 2.9 star rating with 2,447 reviews.
When is Extended Stay America - Tampa - Airport - Memorial Hwy. open?
Extended Stay America - Tampa - Airport - Memorial Hwy. is open now. It will close tomorrow at 12:00 a.m.