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Extended Stay America - Tampa - Airport - Memorial Hwy.
- Hotels
- Tampa, FL
About this business
Location details
4811 Memorial Hwy., Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we apologize if we did not meet your expectations or caused any inconvenience you may have had. We hope you allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
Business response:
Denise, thank you for sharing your rating. We genuinely care about ensuring the comfort of all of our guests, and we apologize for the difficulties you encountered. Please consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management
on the web site they said break fast for 2 but they lied
Business response:
We are very sorry you were misinformed on our grab and go breakfast. Due to CDC regulations that service is still suspended in ALL ESA hotels. We hope to see you again
Poor Room Service I Darnisha Lynette Carson Booked A Room On Saturday October The 26 And I Was So very Disappointed In The Room When I Went To Lay Down I Found A Meth Pipe And A Lighter In the Bed I Was About To Sleep In My thing Is How Was this Room Cleaned Properly If I Found What I Found Very Disappointing The Water Was Running The Whole Stay Also The Drawer Was Missing In The Hotel Room.
Business response:
Darnisha, thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure such oversights does not happen again and will also ensure there are no suspicious activity reported at our premises going forward. Thank you for your patience. We hope you will allow us another opportunity to redeem ourselves. Sincerely, Hotel Management
I was bit all night. Woke up with 21 bites, dont know if they were from spiders or bed bugs.
Business response:
Matthew, thank you for choosing our hotel. We are sorry for the inconvenience you had in your accommodations. Please be assured that we shared your feedback with our housekeeping team to make sure this room receives a deep clean. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
It’s advertised as non-smoking, including a penalty if that happens; however, it smelled of smoke (inside as well as groups of smokers outside). When we checked in there was actually a plastic bag taped over the smoke detector. Management said to remove it myself. On our last night the building fire alarm sounded and we had to evacuate. 3-4 fire trucks arrived and just as quickly left; not exactly a false alarm, but it was triggered by a lit cigarette being dropped into an air conditioner. The night got even worse we a domes... read more
Business response:
Dear Guest, thank you for your review. We are very sorry you experienced so many difficulties during your stay with us. We never mean to disappoint our guests in any way, and what you encountered is a rare event. Your comments are shared with the appropriate team members, and we are taking corrective steps to prevent these issues from happening again. We would like to regain your trust, and we hope you will give us that chance in the future. Sincerely, Hotel Management
The bathroom had leaking ceiling
Business response:
Irena, thank you for evaluating your stay with us. We are genuinely sorry for the issue you experienced with the bathroom ceiling and for the inconvenience it caused. This has been addressed with our maintenance team to ensure necessary adjustments are made promptly. We value your business and hope to have another opportunity to provide you with the perfect stay you deserve. Sincerely, Hotel Management
Business response:
Dominick, thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management
Very noisy with slamming doors. Not ideal if you want to sleep
Business response:
Thank you for staying with us and reviewing your experience. We are sorry for the situation you described regarding excessive noise and that this disrupted your sleep. Our front desk is available to resolve issues like these, and we were not aware of the problems as we would have been happy to try and resolve these issues or move you to another suite. We hope you will return as we would love to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Memorial Hwy.
How is Extended Stay America - Tampa - Airport - Memorial Hwy. rated?
Extended Stay America - Tampa - Airport - Memorial Hwy. has a 2.9 star rating with 2,447 reviews.
When is Extended Stay America - Tampa - Airport - Memorial Hwy. open?
Extended Stay America - Tampa - Airport - Memorial Hwy. is open now. It will close tomorrow at 12:00 a.m.