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Extended Stay America - Tampa - Airport - Memorial Hwy.
- Hotels
- Tampa, FL
About this business
Location details
4811 Memorial Hwy., Tampa, FL, 33634, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible , y una falta de higiene , un asco ese hotel , en fotos es una cosa y cuando llegas es verdaderamente horrible
Business response:
Thank you for choosing our hotel. It was disheartening to read your review regarding issues with our housekeeping. We strive to provide clean accommodations for all our guests and it seems that we fell short of this during your stay. We did have a meeting with our housekeeping department to see where we went wrong as we do double check each of our rooms prior to the next guest arriving. Again, we are sorry for this unpleasant experience and would love to be able to redeem ourselves on a future visit. Sincerely, Hotel Managem... read more
I didnt deel like the room was very clean. Was only there for 1 night to catch an early flight. The bed was itchy and had to sleep on comforter. Floor felt sticky.
Business response:
Thank you for being our guest. We apologize for the cleanliness issues you encountered in your suite and regret the disappointment it caused. Your feedback has been discussed with our housekeeping team to address the problems you outlined. We hope you will give us the chance to redeem ourselves the next time you are in the area. Sincerely, Hotel Management
Business response:
Eric, please accept our apologies for not living up to your expectations during your visit. We want every guest who stays with us to have an exceptional experience. We did not make that happen for you, and we are truly sorry. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Only one person on staff for assistance and the elevator did not work in the morning
Business response:
Debbie, thank you for being our guest and for sharing your feedback. We regret we were not able to meet your expectations and apologize for the difficulties with the elevator. Thank you for your valuable feedback; we will address this properly. We hope to have the opportunity to provide you with a better experience the next time you are in the area. Sincerely, Hotel Management
I never stayed at this location...i made a mistake while booking and booked this location. Instead of the tampa brandon location where i was already staying. While i cant give you any honest feedback of the memorial highway extended stsy america, i can tell you that my experience with the tampa brandon location destroyed any good feelings or remarks about the company as a whole. After making a simple human mistake (which i only learned of when i went to the front desk to sign) after i had already paid, i was rushed to take c... read more
Business response:
Nik, thank you for your detailed review. We are truly disappointed to read your comment and regret any inconvenience you had due to our front office team. We assure you to review your comment with our associates. It is never our intention to cause any discomfort, and we hope to receive an opportunity to improve your impression of us. Sincerely, Hotel Management
Business response:
Quantesha, thank you for sharing your rating. We strive to offer quality service to our guests; therefore, we apologize if we did not meet your expectations or caused any inconvenience you may have had. We hope you allow us to show you the hospitality we are known for providing. Sincerely, Hotel Management
This hotel is gross do not stay here. The rooms smell, the carpet is all stained up, the bedding smells.
Business response:
Candise, we apologize for the discomfort you experienced in your suite. We will address this matter with the head of our Housekeeping Department to ensure we take corrective actions. There are no excuses to be made, but we hope you will give us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - Memorial Hwy.
How is Extended Stay America - Tampa - Airport - Memorial Hwy. rated?
Extended Stay America - Tampa - Airport - Memorial Hwy. has a 2.9 star rating with 2,447 reviews.
When is Extended Stay America - Tampa - Airport - Memorial Hwy. open?
Extended Stay America - Tampa - Airport - Memorial Hwy. is open now. It will close tomorrow at 12:00 a.m.