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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Never come back again
Business response:
Thank you for rating your stay with us. Our goal is to provide an enjoyable experience for all our guests; therefore, we apologize for letting you down. We hope you will consider giving us another opportunity to provide you with the outstanding service you should always receive when staying with us. Sincerely, Hotel Management
cockroaches 2 cockroaches gave me the welcoming to the room, I was in the first floor, with very horrible humidity smell. I don’t know what’s happening with these hotels but, being honest, are getting worse every single day.
Business response:
Juan, please accept our apologies for not meeting your expectations during your visit. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We regret the frustrations you experienced, and we are very grateful for your patience. Thank you for choosing us and for taking the time to leave your feedback. We hope you will consider staying... read more
i lift and went defiant hotel it was not clean couches in bathroom and is smiled like weed i hade my kids with me i did not want that for my kids
Business response:
Ahmad, we never want to disappoint any of our guests; therefore, we genuinely apologize for your experience and any difficulties endured. Our hotels are known for their commitment to exceptional hospitality, and we regret letting you down. We will investigate your comments and take appropriate action. Your feedback, and also your patience in this matter, are much appreciated. We hope you and your family will give us an opportunity in the future to regain your trust. Thank you, and we wish you safe travels. Sincerely, Hotel M... read more
Avoid. Better options out there... Dated building needs attention to maintenance. Laminate floors in room are greasy. Fixtures in room are in poor condition. Electrical outlet pulled away from the wall. Slow check-in. Vending machines here are a rip-off! They don't work. Staff know this as they lose their own money but make excuses it is not their problem. They pass the buck as these machines belong to a third-party. Tried cash for a $2.50 purchase. Inserted first dollar. It took it but would not accept more (new bills!). Us... read more
Business response:
Howard, thank you for taking the time to review our hotel. We are so sorry for the multiple issues you experienced in your room and for the service drawbacks that negatively impacted your visit. Please rest assured that we will take appropriate measures to address these problems and prevent future occurrences. We particularly apologize for the specific concern you outlined in your room. Matters like these are taken seriously as we care about the safety of our guests, and we will be sharing this with our maintenance team to t... read more
They tried to charge me again after I had paid Orbitz for the room. Delayed check in over an hour late at night for this reason. Son found cockroach in shower. Gave me parking pass at 10pm because did not have them at check in.
Business response:
Jose, thank you for the candid review. We are sorry for the predicament with your reservation, and for the inconvenience this caused. We will review this appropriately and make sure we are well-poised to serve you better. We will also share your comments with our housekeeping team regarding the concerns you had with your guest room and take the necessary steps to ensure we are more diligent going forward. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Mana... read more
Not a great experience and certainly not worth what they charge
Business response:
Nicole, thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your experience. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Hotel Management
Beware of no hot water issues Truly disappointed with the stay here as my room did not have hot water available! The front desk representative could not resolve the issue and would not give me a different room or even a maintenance person to check it. She then went on to say I was welcome to find another hotel! Super infuriating when all that was wanted was some hot running water and a good night sleep. Will NOT be staying here again and surely do NOT recommend this hotel to anyone who cares about hot water and good service.
Business response:
Thank you for your honest evaluation. We are deeply sorry that our staff was not as responsive as they should have been in working to address your specific concerns. It is always our goal to follow up and resolve everything to your total satisfaction; therefore, we are disappointed this was not your experience. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. We hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.