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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
AVOID THIS PROPERTY I checked in and was given my room card. Upon entering, I noticed there were no linens or pillows on the bed. I went back to the front desk and was handed a stack of linens for the bed and one pillow. I go back and start to make the bed, the fitted sheet was for a smaller bed so it couldn’t be used. I was exhausted so I left to go get food before it got dark (I was staying alone). Got back to the room, washed my hands, realized there were no towels of any kind. After wiping my wet hands on my jeans, I cal... read more
Business response:
Casey, thank you for your honest review. We sincerely apologize for the service and housekeeping issues you experienced. We have procedures in place, so these types of situations do not occur. The lack of responsiveness from our front desk associates is unacceptable, and we will address the concerns appropriately. We hope you will consider giving us another chance to serve you better. Sincerely, Hotel Management
Place was extremely filthy.I found pubic hair in my washcloth. I needed an extra blanket and they made me come down and get it. The hotel was very unclean
Business response:
Rebecca, thank you for taking the time to review our hotel. We were disappointed to read about the cleanliness issue you encountered with your room. We have shared your concern with our housekeeping team. To ensure the hygiene of in-room amenities upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites; therefore, we are sorry for the inconvenience and are grateful for your patience. We hope to have the opportunity to serve you better in the future. Sin... read more
I was going to stay with my family for over two weeks at the hotel but was impossible because, our room was infested with cockroaches, all glass windows were dirty, they don't use any cleaning products to disinfect the rooms after it's been used, the hallways we had to hold our breath because they were not smelling, they were stinky... Doesn't have to smell that way we had to spray it even the elevator... Overall the hotel isn't healthy at all, anyone can get an infection or decease specially kids... It's a beautiful hotel w... read more
Business response:
Randy, please accept our sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority for all employees, and we do not take these issues lightly. We have already followed up with the Head of Housekeeping and will ensure corrective measures are being taken. We have also shared your concerns with our pest control team to evaluate and modify our treatment program to prevent future uninvited guests such as the ones you mentioned. We hope you will consider giving us another opportunity to serv... read more
Awful. People staying there were sketchy. Room, lobby, hallways, etc. were dirty. Found a cockroach as soon as we walked into our room. Found marijuana in the freezer. Staff would not do anything to help or compensate us. I suggest staying at a Hilton hotel.
Business response:
Kyle, we are sorry for the all the issues you encountered in your room. We realize the importance of first impressions, and fresh, clean accommodations are necessary to set the tone for a great stay. Therefore, we apologize for the oversights in the preparation of your suite. We will certainly address this appropriately to ensure these concerns are not overlooked in the future. Thank you for bringing this to our attention, and we hope to have another chance to make a better impression. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.