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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
do not stay there, never again Terrible, roaches crawling over the place, toilet not clean, toilet not flushing, called front desk but no one never showed up to fix the problem clothes laying in hall way just terrible
Business response:
Felicia, thank you for your review. We are very sorry for the condition of your room when you arrived. Your feedback has been shared with the housekeeping team, and steps are being taken to ensure that this does not happen again. Moreover, please know our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
This was a very disapointing stay. The look of this hotel is nice but dont be fooled. We were there for 3 nights and they did not provide house keeping it was an extra $10 a day on top of that the hotel is infested with roaches and bedbugs. We asked for an incident report from the manager debrah and still not have recived one. There was so many issues with this hotel i would highly not recommend you bringing family and staying there!!!
Business response:
Greg, we appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately. Sincerely, Hotel Management
They lost a corporate customer I booked a couple of nights here for one of my new hires, since it’s close to my home, while he goes through training. He calls me up the very first night he was sleeping in the room, to inform me of the roach infestation that has even gone into his bag. Nobody was ever at the front desk, and this was confirmed since I tried to complain on various occasions when I would pick them up or drop him off. After two nights, a conversation with someone over the phone that was useless and roaches contam... read more
Business response:
Adrian, please accept our apologies for the issues your employees had while here. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. However, we will address this with them to guarantee any future issues. We hope you will consider us again so that we can make it up to you. Sincerely, Hotel Management
It had roaches on every wall during our stay, the tap didn’t work, the toilet flooded the bathroom and the manager told us to leave our car (didn’t hand us a parking permit) so it got towed and they wouldn’t pay for the retrieval. All-in-all an awful place.
Business response:
Henry, thank you for the candid review. We regret not meeting your expectations and apologize for the concerns you had with your guest room. We will review this with our housekeeping team and take steps to ensure we are more diligent going forward. We will also share your comments with our engineering team regarding the maintenance issues you experienced with our engineering team and make sure we are well-poised to serve you better. We hope you will return to experience our hotel as we would have liked you to during this vis... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.