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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty
Business response:
Ryan, on behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We have shared your comment with our housekeeping staff for a quick review of our hotel. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Do NOT stay here Absolutely awful experience. We arrived at midnight having booked a two bed room for two adults and two kids under 10. The lobby was okay and the employee was nice enough but when we got to the room there was a sign on the door noting nothing can be left on the floor due to pest control. We walked into the room and we saw three cockroaches crawling around the room. It was not clean and it smelled of smoke. We immediately walked out, asked for a refund and found another hotel half of a mile away. Hotels.com w... read more
Business response:
Lydia, thank you for taking the time to share your feedback. We regret not meeting your expectations and apologize for your concerns with the guest room. We will share your comments with our housekeeping team and with our pest control provider to make sure we prevent such reoccurrences. We take these reviews seriously and use this kind of feedback to help ensure we do not repeat our mistakes. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management
Very dirty and smelled bad
Business response:
Pamela, thank you for taking the time to give us your feedback on your recent stay at our hotel. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. Our housekeeping staff is taking steps to ensure every detail from first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Going forward it will show how proud we a... read more
Nunca he ido en los Estados Unifos a un Hotel tan malo como este. No pude dormir vigilando las cucarachas que no me caminaran por encima. Terrible la estancia toda una hedionda. I have never been in the United States to a Hotel as bad as this one. I couldn't sleep watching for cockroaches that didn't walk on me. Terrible the whole smelly stay.
Business response:
Fernando, thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the unpleasant experience you had with your suite. Our pest control provider has been alerted and we will take steps to ensure such issues do not happen in the future. We are sorry and hope you will consider staying with us again. Sincerely, Hotel Management
Hotel is next to a nude bar. The first room we checked into had cockroaches and rat feces. We asked and were moved to a different room. We specifically asked for a pet free room as my husband is very allergic to dander. He had a miserable night. The room had clearly never been pet free. We were too exhausted to ask for money back and check into a different hotel. Don't recommend this hotel.
Business response:
Shalini, thank you for your valuable feedback. We are very sorry for your disappointing stay and for the issues you had with your initial suite. We will definitely address this with the appropriate individuals. We also apologize for the inconvenience your husband experienced in the suite which was assigned to you later on. We sincerely regret you both left us earlier than expected due to this. We are grateful for your patience and hope you will give us another chance to regain your trust. Sincerely, Hotel Management
Awful, do not recommend Terrible, absolutely terrible. Booked original stay directly through the property.Over a three week stay. At check in, we requested to extend by 1 day, to which we were told it'd be over $200 for the extra night.They absolutely refused to give us the rate we'd got for the 3 week stay. Why? They said oh well you booked through a 3rd party, we can't accommodate that rate. I told them, no we called this property directly and booked. To which they responded with, oh I can't help you, sorry. The room was c... read more
Business response:
Regina, thank you for the detailed review of your stay. We were disheartened to read about your experience with us and are sorry to read you felt that you were overcharged for your extra night. We strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. We will also review your comments regarding the predicament with the reservation you made for the extra night to see what transpired. Meanwhile, we will share your comments regarding the lack of... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.