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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was terrible. I have stayed there several times and this was the worst of all
Business response:
Loretta, thank you for choosing us again. We are sorry for the disappointing experience you had this time around. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Stay away! Should have read the reviews before we booked this place. Absolutely disgusting! First off you have to go down to the front desk to ask for everything including the container for ice. The room was filthy & had roaches. Stained/dirty carpets, hair in tub drain that wasn't ours, bullet hole in window, moldy water in rinse aid compartment of dishwasher, cobwebs at the top of windows, etc. Apparently housekeeping only thoroughly every 2 weeks. The elevator & hallway smelled of weed. I have stayed at nicer motel 6 plac... read more
Business response:
Ryan, thank you for the candid review. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our housekeeping associates to ensure that it does not happen again. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. We hope you will return to experience our hotel... read more
Business response:
Thank You for your feedback we will share it with our staff to better improve our service.
Homeless shelter but called a Hotel ! Very poor quality for the price of room . Had to go to front desk for all linens , etc nothing in room upon check in . Never was the room cleaned, garbage emptied the 3 nights of stay. Pull out sofa was not usable, mattress was springs covered with cloth, refrigerator didn’t work , was moved to another room that was worse than the first . Shower/tub didn’t drain, hairdryer cracked and not safe to use. Hotel filled with homeless , noisy loud music children playing in halls . Then at check... read more
Business response:
Mary, thank you for taking the time to review your stay with us. We apologize for the cleanliness issues you encountered and for the concerns you had with your room. We will share your comments with our housekeeping and maintenance teams to ensure we prevent such reoccurrences. Regarding your concern about the receipt, we would like to mention that when making a reservation through a third-party website, a receipt is typically given at the same time. If we can be of any further assistance, please let us know; we would be hap... read more
The AC in our room was broken. It was so hot and muggy. I called the front desk and they said they couldn't do anything to help us. Then the shower sprayed everywhere as it as broken, a bug was in the shower. When I woke up, I had bites on me. We had to checkout so early, I couldn't even tell anyone.
Business response:
Nicole, thank you for your honest evaluation. We regret the unpleasant experience you had with your guest room. We will share your comments with our maintenance team and with our pest control provider to make sure we prevent such reoccurrences. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Watch out for roaches! The room was infested with roaches! When I complained they gave me a new room. When I entered the new room I was in shock to realize it was occupied! What a screw up! Never booking here again!
Business response:
Denise, thank you for your review. We sincerely apologize for the issues you encountered and regret the inconvenience caused. Your feedback will be shared with our team to ensure this type of service is never repeated. Also, our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
The room I had was outdated. The room and hotel hallways smelled musty like people used to smoke there and the carpet is 20 years old.
Business response:
Andrew, thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a b... read more
I stayed for one night before my flight in the AM. There were people screaming and slamming doors so loud i heard it in my dream thinking aomeone was breaking into the room. I woke up and the noise was unbelievable...how that was able to fly is beyond me. I got maybe 2 hours of sleep. A party hotel to the max
Business response:
We are glad you stayed with us recently andwe appreciate you taking the time to post comments about your experience.We aresorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, ... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.