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Extended Stay America - Tampa - Airport - N. Westshore Blvd.
- Hotels
- Tampa, FL
About this business
Location details
1805 N. Westshore Blvd., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is an updated property. It is good. They did allow me a late check out at 11:45. While most of hotels had opened up their bbq grilling stations to guests, these guys are trying to save a penny. The pool is closed. The bbq grilling station is closed. Even at 11:30 there were kids running back and forth and screaming in the hallways. I had neighbors playing loud music until 12:30 even though I called the front desk. After 12:30 the music was not as loud, but I could not sleep until 2:30 because of the music. The hotel does ... read more
Business response:
Thank you for reviewing your stay with us. We regret the noise disturbance you encountered. Please know our front desk is always available to help you make the most out of your stay, and we would have been happy to resolve the issue while you were here. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
I wasn’t not happy with the room my kids have to sleep in the floor, because they didn’t give me the same room I was requesting
Business response:
Ángel, thank you for sharing your feedback. We want to apologize that the room type you requested was not available. We regret any frustration and inconvenience this caused, and we are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest. Sincerely, Hotel Management
Old and tired Panhandlers and streetpeople in the parking lot. Behind a strip club, not a Westshore Business District address..... nice hotels same price all around.
Business response:
Michael, thank you for choosing our hotel and for sharing your observations. You noted that our location was not to your satisfaction, so we apologize for any inconvenience this may have caused you. Our front desk is available to offer suggestions of shopping, dining or attractions in our area so please feel free to check with us on a future visit. Sincerely, Hotel Management
It was definitely not an extended stay for us at this hotel. The minute you walk through the hotel doors you’re greeted with an overwhelming stench of cigarettes and marijuana. The room was dirty, floor in the kitchen and bathroom were sticky. The bathtub was grey from dirt and rose petals were found (left behind from a previous guest) in between the bed and night stands. I found live cockroaches in our room (room 331) and again the stench was unbearable. I paid for two nights and only stayed one because we couldn’t bare to ... read more
Business response:
Thank you for taking the time to give us your feedback on your recent stay at our hotel. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Our pest control provider has serviced our hotel, and we are wor... read more
Not a Good Experience I reserved and paid for a King suite. When I checked in I was told they didn't have anymore King rooms available. I was told they could give me a Queen with a pullout sofa. Got to the room, there was no pull out sofa jist a queen bed. Not enough room for a family of 4. Opened the refrigerator and there was a plate with tinfoil on it that did not belong to us. The AC would not work, so I called the front desk to let them know. They said they would move us to another room. The new room was still a queen a... read more
Business response:
Thank you for your review. We apologize for not living up to your expectations, and that we were unable to provide you with the suite of your choice. We have followed up with our front desk team to make sure we do not disappoint you in the future. Also, we apologize for not living up to our commitment to clean, fresh, well-maintained accommodations during your visit and for the inconvenience it caused. Your concerns will be shared with our housekeeping and maintenance teams for review and action. We regret the noise issues y... read more
Stay anywhere but here. AVOID AT ALL COST This hotel is disgusting. I was told they were upgrading us at check in and my reserved queen non smoking room was "upgraded" to a 2 full size bed smoking room. The kitchen garbage was overflowing with the previous occupants garbage and the staff refused to removed it even when asked for our entire stay. the light in the toilet and shower room was burned out. Staff refused to change the bulb so we had to shower a small child in the dark. the toilet was leaking all over the floor. sta... read more
Business response:
Thank you for sparing some time to share your concerns. We are sorry for the incident you mentioned. We always take accusations of this nature very seriously and assure you to look into them. Thank you again for staying at our hotel. Sincerely, Hotel Management
Cleanliness is NOT a priority!!! Stay elsewhere Check in was at 3, rooms weren’t ready until almost 4. There were several guests throughout our stay that requested refunds and left because of the poor conditions due to lack of cleanliness. Used soap in the shower, food still in the fridge from prior guests and some had bugs. One said a roach nest was stirred up because there were so many in an area of his room. We wiped down all surfaces with sanitizer and the towel we used was black after from dirt. The sheets had hair in t... read more
Business response:
Lisa, thank you for reviewing your stay with us. We regret we were not able to meet your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We will also share your comments regarding the unprofessional behavior of one of our associates with the appropriate individuals and ensure we are more consistent in our service delivery. We hope to have the chance to welcome you back and restore your confidence in... read more
We arrived around midnight, waited to have our check in ready, went to the room and few cockroaches in the kitchen and bathroom. Asked to change rooms and at the second room, same thing, full of little cockroaches in the kitchen sink and stove and even inside drawers of kitchen cabinets. We decided to look for another place to stay. Still waiting on the refund.
Business response:
Thank you for your feedback of your visit. Please accept our apologies for the issues in your room. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We are sorry and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Tampa - Airport - N. Westshore Blvd.
How is Extended Stay America - Tampa - Airport - N. Westshore Blvd. rated?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. has a 3.2 star rating with 3,654 reviews.
When is Extended Stay America - Tampa - Airport - N. Westshore Blvd. open?
Extended Stay America - Tampa - Airport - N. Westshore Blvd. is open now. It will close tomorrow at 12:00 a.m.