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Extended Stay America - Tampa - Airport - Spruce Street
- Hotels
- Tampa, FL
About this business
Location details
4312 W. Spruce St., Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty old property
Business response:
DearAndrew, We apologize for the disappointing condition of the property during your stay. Your feedback is important to us, and we are taking steps to address the cleanliness and maintenance issues you encountered. We strive to provide a better experience for all our guests and appreciate your comments, which help us improve. We hope you might consider staying with us again in the future for a more positive experience.Sincerely,Hotel Management
Need updates,the room smells like urinate the bed sheet was like not changing , I got bedbugs stings the only thing was good price compared with the another, we got our flight canceled that night so we had to spend 1 night for the next day .
Business response:
Dear Tina, Thank you for sharing your experience. We apologize for any discomfort you encountered during your stay. Please know that cleanliness and guest comfort are our top priorities, and we take reports like yours very seriously. We will address your concerns with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your feedback and hope for another opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Management
Yo many people outside smoke week and speak to high
Business response:
Dear Andrés, We sincerely apologize for any discomfort experienced during your stay. Your feedback is invaluable, and we are addressing the concerns raised to ensure a serene environment for all our guests. Thank you for bringing this to our attention. Your comfort is our priority, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Want the nicest room. Ac was on 60. Was freezing. Sheets and pillow cases felt damp. Bed was hard ,not comfortable at all. The people up above rude. Stomping. Running things slamming on floor, keep me up all night. Had to keep tv on 36, it was loud, but still heard idiots upstairs.
Business response:
Dear Shannon, We apologize for the discomfort and inconvenience you experienced during your stay. Providing a comfortable and peaceful environment for our guests is our priority, and we regret that your experience did not meet our usual standards. We take your feedback seriously and will address the issues with noise and comfort with our team. Please accept our sincere apologies for the disturbances you encountered. Your comments are valuable to us as we strive to improve our services. If your travels bring you back to the a... read more
The towels were not clean , very disappointing.
Business response:
Dear Alejandro, We apologize for the disappointment you experienced with the cleanliness of the towels during your stay. This falls short of the standards we strive to maintain. Your feedback is crucial, and we are addressing this matter with our housekeeping team to ensure immediate improvements. We understand the importance of providing clean and comfortable accommodations for our guests, and we regret that we did not meet your expectations. Please know that we take your concerns seriously and are committed to enhancing ou... read more
Frequently asked questions about Extended Stay America - Tampa - Airport - Spruce Street
How is Extended Stay America - Tampa - Airport - Spruce Street rated?
Extended Stay America - Tampa - Airport - Spruce Street has a 3.5 star rating with 2,828 reviews.
When is Extended Stay America - Tampa - Airport - Spruce Street open?
Extended Stay America - Tampa - Airport - Spruce Street is open now. It will close tomorrow at 12:00 a.m.