Extended Stay America - Temecula - Wine Country

Dante 

on Expedia

7 years ago

Not pleased with extended stay First off calling for early check in was a pain, I kept getting different answers from various staff members. Our room smelt like marijuana and my girlfriend was getting nauseous from the smell. Then about 2:30am the people in the room above us got back to their room was extremely loud keeping us awake until 4am. Not happy with our stay what so ever. 

Linda Rhea 

on Expedia

7 years ago

They over booked the hotel and transferred us to another hotel. Unable to rate since we did not stay at Extended Stay 

Carlos 

on Expedia

7 years ago

Disapointed Terrible beds, hard and small. road noise outside easy to hear and was not able to rest. add says BREAKFAST INCLUDED and all it was available was granola bar!! 

Anonymous 

on Expedia

7 years ago

The location was good. The cleanliness was fair. The blanket had burn wholes on it. And the room smelled of cigarette smoke smell. Amd the lobby smelled of marijauna smell. There was a husband and wife fighting in the hallway. 

Laurette 

on Expedia

7 years ago

Extended Stay Temecula The worst experience I’ve ever had. When checking in I had to witness a staff mtg of displeased employees then 1 room ready the other I️ did not get till after 6pm it smelled bad the AC did not work and they had dog prints on door. Disgusting No one around to complain to. Though they offered room for free i will tell family and friends how horrible it was. You need to visit that place it’s a dive! Shame b cuz we wine taste a lot. 

Anonymous 

on Expedia

7 years ago

The only reason we are giving this place two stars is for the staff at the front desk. They were really nice and very respectful. As well as being great about my Emotional Support Dog. Now the hotel, it smells like cigarettes even in the “nonsmoking” rooms. It also smells of marijuana all the time. I know it’s legal in California, but it shouldn’t be in a hotel. Maid service comes once a week. We didn’t have a trash can when we showed up. We asked for one twice in one day and still didn’t get it. Then it become unsanitary du... read more

Lizabitt 

on Expedia

7 years ago

Disappointing experience The room seemed a little old and outdated. Worse than that was the smell. It smelled like moldy bread. I believe the air conditioning filter needs to be replaced which created the odor. We notified the front desk staff upon arrival, and borrowed air freshener to help with the odor. At check out, we suggested that the air conditioning filter be replaced as soon as possible. The continental breakfast had very little options. 

Michael 

on Expedia

7 years ago

I Didn't stay