Extended Stay America - Tucson - Grant Road

Debbie 

on Expedia

11 years ago

Disappointment I reserved a room for my brother and sister in law because there son was in the hospital....we were disappointed at the cleanliness and up keep of the hotel in general. I have stayed at Extended Stay hotels before and this one if FAR below normal 

PUG 

on Expedia

11 years ago

Poor room/Maintenance Room had paintcoming off, door did not shut right, toilet leaked, bathroom sink would not drain water. Had to call front desk 3 times to receive any type of service. But most importantly the elevator did not work and was not only on the third floor, but had to use the stairs with my companion who was wearing a boot for a broken foot. Very noisy due to street location. Would not recommend. 

MEE 

on Expedia

11 years ago

Absolute dump! Given keys to room at 5:30pm. Room door was cracked open and bed was unmade. Reported at desk and went to busin meeting. Upon return bed was made, but furniture was broken with huge cigarette burn holes. Huge black grease spots in carpet. An absolute dump!!! 

Off Season Girl 

on Expedia

11 years ago

Disappointed Non-smoking room was definitely a smoking room. No cups or coffee maker as advertised. Small, thin towels. Gross microwave. 

richard 

on Expedia

11 years ago

dirty Uncomfortable beds and rooms are very dirty. Front desk is not very helpful. 

f u man 

on Expedia

11 years ago

dump Very dirty and rude personnel at front desk. 

KAY 

on Expedia

11 years ago

EXPEDIA GOOD!..EXTENDED STAY..HORRIBLE! NO MANAGEMENT WAS THERE IN THE FRONT DEST. THE FRONT OFFICE LADY, WAS THE LAUNDRY LADY. SHE COULD NOT GET INTO THE COMPUTER SYSTEM TO CHECK PEOPLE IN, OR TO ISSUE OUT KEYS, OR TO EVEN SEE WHICH ROOM YOU PAID FOR!. SHE LET PEOPLE INTO ROOMS BY THE MASTER KEY, NOT KNOWING IF THAT WAS THEIR ROOM THEY PAID FOR OR NOT. SHE WOULD CALL THE MANAGERS OR OTHER PEOPLE TO COME IN AND HELP HER, NOBODY DID. SHAME ON MANAGEMENT. PEOPLE WOULD WALK IN WITH CASH, AND SHE WOULD TAKE THAT, WHERE SHE PUT I... read more

redkisa 

on Expedia

11 years ago

Great Location but has turned into a "for rent" type of place The place was incredibly dirty, noisy and from looking at who now stayed there, people were just using the hotel for cheap rent. Renting for months/years at a time. I loved that place when I have stayed there before but WOW, it turned into a dump. I had to ask for toilet paper, blanket and hangers from the staff (amazing that they were not provided). 

Anonymous 

on Expedia

11 years ago

Close to St. Joseph's Hospital inTucson When I opened the door, there was an empty shaving cream can sitting in the middle of the floor. There was also a stain of some sort on the curtain. Couldn't tell if it was mud blood or lipstick. From across the room, it did look like someone had blotted their lips on the corner of the curtain. The non- smoking room smelled like old smoke and there was a cigarette burn in the comforter.