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Extended Stay America - Virginia Beach - Independence Blvd.
- Hotels
- Virginia Beach, VA
About this business
Location details
4548 Bonney Rd., Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Booked it in desperation The initial "welcome" was abrupt and unfriendly. I was being processed. I thought they only did that when you went to jail! They did not want my credit card details - there is no chargeable amenity for which they could use it. The room was quite frankly, disgusting. Food splattered down the walls where the table was. Grime around the door, which had a thick brown paint overage on it for no apparent reason. The beds were singles - like 2.5" wide, maybe three. The pillows were miniature and the blanket... read more
Business response:
Thank you for your recent review of your stay. I sincerely apologize that your stay was not up to your or our standards of a "home away from home." As this hotel’s manager, I can assure you that I have reviewed your stay here in regards not only to your welcome, but also your in-room experience and breakfast quality. I have shared this feedback with my staff and my supervisor in order to make sure we are providing our guests that which they expect and deserve. Thank you very much for bringing this to our attention. We do hop... read more
just ok not like the other Extended Stay hotels I've stayed at ... old and a bit rundown
Business response:
Thank you so much for sharing your experience with us. Please accept our apologies that our facilities were not meeting the standards expected with ESA hotels. Still, we are pleased to know that we were able to provide you lodging for your stay and rest assured that we strive our best to provide quality in guest visits including our recent renovations to our exterior. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Okay stay The hotel is nothing special. It is centrally located with lots of restaurants and shops nearby. I would recommend it for someone who doesn't have high expectation and just need a place to stay for the night.
It certainly was nothing that I expected. Their commercials are not representative of the condition of the room or the service they provide. The bathroom sink and tub were both clogged. The rugs were stained it gave the sense of unsanitary. I will NEVER stay in any of their hotels ever again.
Old and dirty! We weren't there five minutes and left for another hotel.
Only stay if you have to! My room was not clean, found milk in the microwave that had molded over, lights didnt work properly, and they ran out of towels.
You get what you pay for Couldn't get location I wanted so I settled on this location. I suggest they use their profits from this season and do a total rehab
Dirty & disgusting! The only good thing was the employees! They were all wonderful, helpful, and pleasant! You need to send someone undercover to see what the guest see! Stained carpet, walls, & old furnishings! They need some serious attention! There was even blood on the bathroom wall! Never again!
Frequently asked questions about Extended Stay America - Virginia Beach - Independence Blvd.
How is Extended Stay America - Virginia Beach - Independence Blvd. rated?
Extended Stay America - Virginia Beach - Independence Blvd. has a 3.3 star rating with 2,212 reviews.
When is Extended Stay America - Virginia Beach - Independence Blvd. open?
Extended Stay America - Virginia Beach - Independence Blvd. is open now. It will close tomorrow at 12:00 a.m.