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Extended Stay America - Washington D.C. - Chantilly - Dulles South
- Hotels
- Chantilly, VA
About this business
Extended Stay America Hotel Washington, D.C. - Chantilly - Dulles South is located at 14420 Chantilly Crossing Ln, Chantilly, VA. This business specializes in Hotels & Motels and Other Lodging.
Location details
14420 Chantilly Crossing Ln., Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
NO AIRPORT SHUTTLE SERVICE They shouldn't use the airport name "Dulles South" in their listing if they don't have a shuttle or access to one.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting some your expectations and regret any inconvenience caused. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Everything was as I expected. Good location and shopping centers very close by.
Business response:
Ricardo, thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable, comfortable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Business response:
Gary, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Limpio Super
Business response:
Wow - Gerson, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Okay hotel for the price. The hotel was okay for the price. However, we were told the third floor was half smoking and half nonsmoking. The entire third floor smelled like smoke. We had to move to the second floor. I did not like the fact that there was no security on site, and the front door remained unlocked at nighttime. Also, the front desk was unmanned quite often. On the other hand, the staff was pleasant and accommodating, even the gentleman who did not speak fluent English. The hotel was clean.
Business response:
We appreciate you sharing your thoughts. It was pleasing to know you liked the cleanliness of our hotel and the service provided by our courteous staff. However, I apologize as you felt unsafe and for the odor issue. We take the safety and security of all of our guests very seriously and our team is well-trained to handle any situation and maintain a good environment. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
A-OK The WIFI had some issues but overall the place was really clean and the staff was not nosy.
Business response:
Thanks for being our guest at Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback in regard to internet connectivity will be shared with our maintenance team. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
Alexis, thanks for the four-star rating. It's nice to know you had an enjoyable time at Extended Stay America. We hope to see you soon. Sincerely, Hotel Management
Service We asked for another pillow. They had no extra pillows.............!
Business response:
Tom, thank you for choosing to stay with us. We are glad to read you had an overall pleasant visit and liked our location. Our goal is to provide friendly service, and we apologize that we fell short during your visit. We will definitely step up our game so we don't disappoint you again. We appreciate your constructive feedback and hope we have the chance to make it up to you on a future visit. Sincerely, General Manager
Mediocre stay at Extended Stay America - Dulles Not enough pillows on the queen bed for my spouse and me. Breakfast bar was simply coffee urns and a basket of granola bars; it should not be advertised as "free breakfast."
Business response:
Thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay. However, we are sorry the breakfast offerings were not to your liking. We will make note of your feedback as we plan any changes to it. We appreciate your business and hope to have the opportunity to welcome you both back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington D.C. - Chantilly - Dulles South
How is Extended Stay America - Washington D.C. - Chantilly - Dulles South rated?
Extended Stay America - Washington D.C. - Chantilly - Dulles South has a 4.3 star rating with 601 reviews.
When is Extended Stay America - Washington D.C. - Chantilly - Dulles South open?
Extended Stay America - Washington D.C. - Chantilly - Dulles South is open now. It will close tomorrow at 12:00 a.m.