Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

Anonymous 

on Expedia

5 years ago

Needs an overhaul Excellent location with poor hygiene. The hotel needs a total overhaul. The bathroom walls were falling apart, there were holes in the walls, the closet HS a curtain instead of a door, the mirror and windows were filthy. The staff was nice though. 

Anonymous 

on Expedia

5 years ago

The property was dirty. Everyone spoke very broken English, and couldn’t understand any questions we asked. We tried requesting a late checkout multiple times but could never get an answer out of anyone. Our room was very dirty bedding was stained shower curtain was filthy. Overall not happy 

Anonymous 

on Expedia

5 years ago

Do not stay The hotel was filthy. The bathtub was dirty with hair in it. The bathroom sink leaked leaving a white residue everywhere. The sink in the kitchen was not clean. Not a comfortable stay 

Anonymous 

on Expedia

5 years ago

Reservation was for two rooms for two nights. Property manager said the Orbitz transmittal was in two pieces so the 2nd nite was treated like a new reservation. I refused to sign the 2nd night rate that was $30 higher per room and Mgr threatened to send police to room to kick me out. I signed under duress and marked out the new rate and put in the original rate. Mgr agreed to the original rate in the morning. They blamed Orbitz. 

Anonymous 

on Expedia

5 years ago

Stay elsewhere Place needs a facelift. Housekeeping should check cabinets, found a leftover Burger King meal half eaten. 

Anonymous 

on Expedia

6 years ago

Reception staff not knowledgable about local area. Rooms run down. Very basic. Would not return. 

Anonymous 

on Expedia

6 years ago

Room appeared dingy and uninviting. Lack of kitchen amenities made it look "cheap". Staff were somewhat indifferent to our requests. We expected at least a minimal level of kitchen to be equipped with at least proper glasses, dinner plates and paper towels. Otherwise, the amenities were useless to us and disappointed us. We chose Extended Stay America for the specific reason of having a working kitchen available to us.