Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks Mall

Sarah 

on Expedia

7 years ago

Would not recommend Everything was disappointing from check-in to check-out. I couldn’t breathe without gagging every time I set foot in the lobby because of the smell. The room was disgusting. I stayed there for two nights and house-keeping did not come even once. Apparently they only do their job if you stay here for at least 7 days but I don’t know who in their right mind would ever want to do that. Oh and the TV remote and buttons did not work so I was stuck watching a Forensic Files marathon. 

GY 

on Expedia

7 years ago

Don’t bother- This hotel was terrible. It was dirty and in need of repair. There were signs of leaking on the ceiling in the shower. Carpet hadn’t been vacuumed in ages. Stains on the walls and on the comforter. The elevator was filthy and stained. If it wasn’t so late we would have gone somewhere else. Did not bother with breakfast, if they even had it. Would never go there again. 

J 

on Expedia

7 years ago

Filthy & Inexusably Deficient This was the absolute worst stay I've ever had at any type of lodging in all my time traveling extensively. I was given a room at check in that had cigarette ash & butts in the toilet and fluids/recent stains all over the toilet seat, bathroom, & kitchenette. After insisting I be given a clean room, the level of cleanliness was improved only slightly. The windows without screens had been left open by staff and resulted in trash & leaves scattered around the room. The refrigerator was broken in t... read more

Teresa 

on Expedia

7 years ago

Won't Be Back The only redeeming quality for this hotel was the location, next door to our event. When we arrived, the attendant was on his phone and didn't look up until he was finished with his "task". The floors were dirty. The mattress was uncomfortable and the pillows went flat when you laid on them. The refrigerator made a loud "ticking" noise throughout the night. This was anything but a restful place to stay. As we were leaving, we noticed the buildup of dirt on the air conditioning return in the hallway. We won't be... read more

may 

on Expedia

7 years ago

Wrist hotel stays ever Unclean bed sheets, it supposed to "include breakfast" but defines as no foods, no juice or anything except a pot of coffee. 

Inge 

on Expedia

7 years ago

Disappointing and unclean Reception was very friendly. After that however, disappointment. The hotel is worn, threadbare and not clean at all. The elevator was covered in sticky stains. The room was dirty. Bathroom not clean and in dire need of a good scrub.The vent had 1.5 inches of dust on it. Holes in the carpet. An electrical outlet that was no longer attached to the wall. Microwave area dirty. More sticky stains on the floor. Stained pillow cases. The dishes and cutlery we were handed were covered in brown water. After ... read more

Anonymous 

on Expedia

7 years ago

Service Just not satisfied.. thats it 

Marilyn 

on Expedia

8 years ago

Male staff is discriminatory and disrespectful This is a complaint regarding discriminatory, sexes and poor service by staff at your Fairfax location harassing business women hotel guest. On Tuesday, July 18, 2017 at Fair Oaks, VA location while packing up to check out of my room, rude aggessive maids kept harassing me coming into my room unfairly rushing me out. I told them I was packing and would be leaving out soon. Right after, a rude, discourteous and abrassive short Indian man who works at the front counter comes up t... read more