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Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location and reasonably priced. Hard little pillows, thin blanket. I had to use the laundry which was perfectly fine. Friendly receptionist.
Business response:
Thank you for staying with us. We are glad to know we met your expectations on most occasions and that you especially liked our front desk service as well as the value we offer for the price. Thank you for recognizing our location as well, and we hope to welcome you again for an exceptional experience. Sincerely, Hotel Management
My stay at the Extended Stay Northgate is berg is always excellent the front desk team is awesome miss shawana and miss Nisha they are so awesome I really appreciate them
Business response:
Thank you for returning to Extended Stay America. Team members like Shawana and Nisha are a perfect example of the passionate and dedicated spirit of service that we value. We are delighted that our caring hospitality really stood out. Thank you for staying with us and we hope to welcome you back soon. Sincerely, Hotel Management
How awesome stay I enjoyed my stay the service was good
Business response:
Shardreeka, thank you for your recent stay at Extended Stay America. We are thrilled you enjoyed your comfortable stay at our hotel. We are also glad you liked our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Lovely place I love everything and everyone there
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Incompetent Staff! Terrible overnight customer service. There are no manager/supervisor on duty, and the persons at the front desk have no clue. My checking in was an eye opener; the front desk clerk could barely speak English and he was the janitor. I would suggest that this particular hotel have better trained and more competent staff on duty at all times.
Business response:
Andrew, thank you for being our guest. We are sorry our associates were not at the desk sometimes and regret you did not have a positive check-in experience. We understand your frustration and have already shared your comments with the front desk team to ensure we deliver an excellent service going forward. Thank you once more for your feedback, and we would appreciate you giving us another opportunity to show you the hospitality you should have received on this occasion. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,187 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.