This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Kitchen Give You A Home It gives you a kitchen that's amazing!
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you loved having a kitchenette in your room and that you had a pleasant time with us. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
I liked the fact that the front desk clerk was courteous and welcoming. The nights were most enjoyable as it was sooo wuiet! What I did not like was I came home/back to my room after a full day of Conference, but my room was not made, or new face cloth supplied. Wished there were two frint desk persons so when one is busy the other can still provide positive customer service. Jtc
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you were impressed with our courteous associates and that you had a pleasant time while you were here. However, we're sorry for the inconvenience you had due to our housekeeping policy. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel M... read more
Waited 10 minutes for someone to appear to check in and then the computer system failed to print.
Business response:
Thank you for being our guest. We're sorry for the inconvenience you had at the time of check-in. Please be assured that we have discussed your feedback with our front desk team to be more diligent with their efforts moving forward. We hope to have a second chance to provide you with the stay you deserve in the near future. Sincerely, Hotel Management
I booked a double queen bed room but i got 2 single bed rooms. In that one bathroom roof was leaking with water. No higenic.
Business response:
Kiran, thank you for sharing your experience. We are sorry for the reservation issue you encountered and regret the maintenance issue you had in your room. We have shared your feedback with the appropriate team so that we can improve our future guests visit. We hope to host you again in the future so that we can provide you with the room that best meets your need. Sincerely, Hotel Management
Okay room with a kitchen Stayed for two nights and had an OK impression. This is not a hotel that you want to stay for one extra night just to experience its facilities. The room is generally clean and we are thankful for that. However you need to get almost everything from the chekin desk, including hairdrier and kitchen utencils (this is a hotel with kitchens). The breakfast is just packaged muffins and coffee, and the muffins are usually gone before 8am. During our stay, the 2nd floor hallway had a bad smell. I hope it is... read more
Business response:
Mincheng, we appreciate you choosing our hotel. Although you had a pleasant stay, we are sorry as we couldn't hit the mark of your expectations for a perfect visit. Your concern regarding your breakfast experience will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,187 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.