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205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was very good, but the whole place smelled like cigarettes.
Business response:
Thank you for choosing to stay at our hotel. We are pleased you liked our associates, but we are sorry for the smoke odor you encountered. We have taken note of your comments and have shared it with the housekeeping team to be more diligent going forward. We appreciate your feedback and hope to see you again in the future so that we can make it up to you. Sincerely, Hotel Management
Business response:
Chris, thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we may have missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I liked having a kitchen in my room and friendly staff. The WiFi worked fine without having to upgrade, but it is not secure, as they tell you. It was quiet and suited my purposes just fine.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us and that you were impressed with our apartment-style room as well as our courteous associates. We appreciate your feedback and hope to see you again in the future. Sincerely, Hotel Management
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Esteban, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Excellent Location is very good. Everything around. The staff is wonderful. Always very polite and ready to help with my requests. Room is very comfortable and clean. It has a kitchen and they lend you everything you need to cook, no charge! 👏👏 Stayed here about 10 times and it is by far the best in the area. Stayed at the motel 6 once and it was more expensive, really don’t understand why because it is a different level hotel.
Business response:
Herbert, thank you for making Extended Stay America your home away from home. We are delighted to know you were impressed with the service you received from our superb associates and that you had a relaxing time in your well-appointed room. We are also glad you loved the amenities we offer. We appreciate your continued business and look forward to your next stay. Sincerely, Hotel Management
Quick check in, friendly staff, for the price its ok
Business response:
Thank you for reviewing your stay with us at Extended Stay America. We are delighted to know you were impressed with the service you received from our associates and that you found us to be a good value. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Geoffrey, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 3.5 star rating with 2,044 reviews.
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.