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Extended Stay America - Washington, D.C. - Gaithersburg - North
- Hotels
- Gaithersburg, MD
About this business
Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
Location details
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I booked a double queen bed room but i got 2 single bed rooms. In that one bathroom roof was leaking with water. No higenic.
Business response:
Kiran, thank you for sharing your experience. We are sorry for the reservation issue you encountered and regret the maintenance issue you had in your room. We have shared your feedback with the appropriate team so that we can improve our future guests visit. We hope to host you again in the future so that we can provide you with the room that best meets your need. Sincerely, Hotel Management
Okay room with a kitchen Stayed for two nights and had an OK impression. This is not a hotel that you want to stay for one extra night just to experience its facilities. The room is generally clean and we are thankful for that. However you need to get almost everything from the chekin desk, including hairdrier and kitchen utencils (this is a hotel with kitchens). The breakfast is just packaged muffins and coffee, and the muffins are usually gone before 8am. During our stay, the 2nd floor hallway had a bad smell. I hope it is... read more
Business response:
Mincheng, we appreciate you choosing our hotel. Although you had a pleasant stay, we are sorry as we couldn't hit the mark of your expectations for a perfect visit. Your concern regarding your breakfast experience will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
I love it. The last time I got an uncarpeted room. I prefer carpet but still an overall nice place.
Business response:
Shamieka, thank you for choosing Extended Stay America once again. It’s a pleasure to know you enjoyed your stay with. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Carpets had a dump feel. I'm not sure if they had some water issue but the room also smelled a little funny.
Business response:
Thank you for sharing your review with us. We offer our apologies for the inconvenience you had in your room. Your feedback for the odor has been shared with the housekeeping team for review and action. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Smelled like weed, towels and sheets still had hair on them. The "breakfast" is weak
Business response:
Thank you for your review. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure all procedures are being followed, so this does not happen again. We apologize our breakfast offerings did not meet your expectations. We value your feedback and do hope you will give us another chance to prove ourselves. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - North
How is Extended Stay America - Washington, D.C. - Gaithersburg - North rated?
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,249 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - North open?
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.