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Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for a wonderful review
Business response:
Thank you for a wonderful review
I like the concept, but customer service is terrible. The people at the front desk should be told that the customers are paying their salary.
Business response:
Thank you for choosing us. We apologize for the service issue you experienced. Your feedback is shared with our front office team in an effort to improve our performance going ahead. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
It’s was cool nothing crazy but it wasn’t bad either
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
You get what you pay for I know this area well as I usually stay in a more expensive, higher-star hotel for work. However, I was looking for a cheaper place just to sleep for a night while traveling. The location is good for being close to the highway. The area seemed secure. The room is what you would expect for a cheap hotel. Clean for its age and without a strong smoke smell despite previously allowing smoking in some rooms. So for the price, I would recommend. However, another guest had a problem with their toilet and al... read more
Business response:
Maryann, thank you for selecting us for your needs. We are delighted to read you liked the spaciousness of your room and that you found the value we offer to be affordable. It was a pleasure serving you, and we hope to see you again at Extended Stay America. Sincerely, Hotel Management
Everything was ok, it's a place to stay. Breakfast is not the greatest one it could be better, parking lot is ok.
Business response:
We appreciate being our guest at Extended Stay America. It was a pleasure knowing everything went well during your visit and that we could meet your expectations for a great stay. Thank you for your constructive feedback, and we look forward to serving you again soon. Sincerely, Hotel Management
Private and quiet. Slept very well. Also, close to 7/11.
Business response:
Ken, thank you for choosing Extended Stay America and for your nice review. We are thrilled to know we met your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Shower head did not work properly, refrigerator compressor ran loudly to the point that I had to turn it off, and mattress was not comfortable - it felt old and worn. Other than that - the hotel was ok.
Business response:
Mark, thank you for being our guest. We are pleased to know you had an overall pleasant time with us, but we are for the maintenance issue you encountered and regret the discomfort you had with the mattress. We would have loved the opportunity to resolve these issues while you were here and would have moved you to another room upon request. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,187 reviews.
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.