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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
No dishez Had to ask for dishes. They didn't a full set. Had to ask for a sink stopper, dish soap and body/shower soap. The room smelled musty but after a little I didn't notice it.
Business response:
Thank you for being our guest. We are sorry to know you didn’t like our hotel policies and regret the inconvenience as our team couldn't provide you with the entire set of the kitchenware. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive going ahead. We hope you consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
We were in a non-smoking room that smelled of lingering smoke. It made it difficult for me to relax and fall back asleep. The cleanliness rated had to do with the air quality not the surfaces, which were fine.
Business response:
Lauren, thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these areas. We appreciate all of your feedback and hope to have you as our guest again. Sincerely, Hotel Management
Decent pet friendly hotel Hotel is decent, pet friendly, basic. Very friendly staff
Business response:
William, thank you for staying at Extended Stay America. We are delighted you liked our courteous service and our pet-friendly policy. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Slanting hotel Good service cleans room. Only issue I had with hotel was floors are extremely unlevel in room. Floor dropped 2 or 3 inches from side to side in room. Resulting in bed being on an angle. Head was noticeably lower than foot of the bed. Ended up sleeping reverse on bed.
Business response:
David, thank you for staying at Extended Stay America. We are glad you had an overall nice time here and that you liked our courteous service. That being said, we are sorry for not meeting your expectations with your room. We hope this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Late night pool None smoking building great rooms sofa bed wonderful I don’t let friends drive after drinking
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Pleasure Always a pleasure
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your feedback and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.3 star rating with 775 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.