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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No
Bad management Horrible general manager. Couldn’t extend our stay and had to leave with no real excuse or explanation.
Business response:
Mikala, thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
It'll do...barely I got this room to be closer to a job interview. I had to check in very late at night. I waited for about 5 minutes for someone to arrive to let me in. Even though the time was crazy the woman was friendly and helpful. I had a choice for where the room was. By this time I was only going to spend maybe 6 hours in the room before I had to wake up and leave so she gave me a ground floor room. The room was spacious but the property was very dated. The bed was uncomfortable. Cleanliness was questionable. Checkou... read more
Business response:
It was a pleasure to have you as our guest. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional.. However, we want to apologize for any oversights in your room's preparation. We take these comments very seriously and use them to improve our guest experience. We appreciate your feedback and hope you will consider us again when you return to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 3.4 star rating with 1,463 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.