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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay at Awesome crew. Excellent attention to us
Business response:
Kenneth, thank you for choosing Extended Stay America. It is a pleasure knowing you were impressed with our convenient location and that you received an excellent service from our staff. We look forward to being the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Home away from home
Business response:
Michele, thank you for making Extended Stay America your home away from home and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. We look forward to hosting you again soon. Sincerely, Hotel Management
This was my second time and both times the toilet wasn’t clean
Business response:
Alexis, thanks for staying with us again. Although you had an overall nice stay, we are sorry for the cleanliness issue you had and regret the inconvenience caused. We take the cleanliness very seriously, and steps are underway to ensure this does not happen again. We hope to welcome you back to enjoying a much better visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Great Service! Customer service is exceptionally friendly, kind and efficient.
Business response:
Cynthia, thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time with us and the excellent service provided by our staff. Thanks for being our guest. We can't wait to welcome you back to Extended Stay America. Sincerely, Hotel Management
Good Basic Stay We stayed here so we could get to a morning meeting nearby. The room is a decent size with basic facilities. It was clean and everything worked as it should. The mattress was a bit firm. We had to get extra sheets and blankets for the sofabed from the front desk as not everything was automatically stocked. Shower pressure was a bit weak. The breakfast had a pretty limited selection, but there were enough calories and coffee to get our day going. Overall, the price was competitive and it was OK for a night.
Business response:
Dagny, thank you for being our guest at Extended Stay America and for the feedback. We are glad to read you liked the service offered by our staff and that you had a pleasant stay. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. We hope to welcome you back to enjoying a much better visit. Sincerely, Hotel Management
Business response:
Dwayne, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Front desk was very nice, professional, and helpful.
Business response:
Kirstin, thanks for being our guest at Extended Stay America and for the wonderful feedback. We are thrilled to read we met all of your expectations and that you received an excellent service from our staff. It was a pleasure hosting you, and we look forward to your next visit when in the area. Sincerely, Hotel Management
Not working today Elevator wasn’t working and Card key didn’t work 3 times
Business response:
Dominique, thank you for staying at Extended Stay America. Although you had an overall pleasant, we are sorry for the maintenance issues you experienced while you were here. We have shared your feedback with our team to check and fix them. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.3 star rating with 775 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.